referral

Higher aspirations, brighter futures : NRCCI commissioning report

Report making recommendations for the development of an agreement of expectations between local authorities and their providers in Scotland to ensure effective commissioning of services which lead to the best outcomes for children and young people.

National standards for mental health officer services

Scottish Executive document laying down the standards expected of mental health officer services in the following areas, responsive services, referral, assessment and admission procedures, care planning and care management, interagency collaboration, equitable provision and anti-discriminatory practice, staff training and development and organisation and management.

Where next for pupils excluded from special schools and Pupil Referral Units?

Report of a study which looked at routes, destinations and outcomes for pupils permanently excluded from special schools and Pupil Referral Units. The study arose out of concerns over the quality of educational provision for young people with behavioural, emotional and social difficulties in England voiced by the Steer Report.

Implementing telecare: strategic analysis and guidelines for policy makers, commissioners and providers

Report describing what telecare is, what it can do and the generic components of a telecare service. It also reviews the evidence for its benefits at both individual and health service levels and offers guidelines on developing and implementing a telecare service.

Improving access to child and adolescent mental health services : reducing waiting times policy and practice guide (including guidance on the 18 weeks referral to treatment standard)

Guide outlining how the 18 weeks referral to treatment standard applies to non-emergency consultant-led CAMHS services and pathways in England. It also demonstrates how accessible low-wait CAMHS can be achieved and provides examples of good practice.

Inspection of child protection services : the Rikki Neave report

In April 1997 the Social Services Inspectorate undertook an inspection of the child protection services in Cambridgeshire's Social Services Department. This inspection took place at the request of the Parliamentary Under Secretary in the Department of Health following the non-accidental death of Rikki Neave, a child on Cambridgeshire's child protection register. The 1997 inspection identified serious deficiencies in the standard of child protection services in Cambridgeshire.

A resource for developing sexual assault referral centres: revised national service guide

Guide listing and describing the minimum elements essential for providing high quality sexual assault referral centres for victims of sexual violence and sexual abuse in England, including forensic medical examination.

Scottish Executive's youth crime review: report and statement on recommendations

This review explores the work of the hearings and criminal justice systems and sets out the Scottish Executive's assessment of and its recommendations to improve these youth systems.

Communication. Key concepts in verbal, non-verbal and written communication for the Practice Learning Qualification.

This learning object is to introduces Practice Learning Qualification (PLQ) candidates to key concepts and theories relating to communication within the contexts of education, health and social services. It uses the specific context of practice learning within social work education to introduce and explore the themes of verbal, non-verbal and written communication, and communication across diverse situations. In particular it highlights the values and techniques involved in giving and receiving feedback during professional practice learning.