person-centred approach

Personalisation: What do we Mean?

Wendy Harrington, Professional Development Manager with the Association of Directors of Social Work, speaks about personalisation and community capacity building in Scotland. This talk was delivered at Personalisation and Community Capacity, a joint seminar and workshop by the Perth and Kinross Council and University of Stirling Partnership. It was held at the University of Stirling on 4 December 2009.

Linking up : emotional support for young people with learning disabilities

This resource is a guide for Connexions workers and staff working with young people in transition. Connexions is the government's support service for all young people aged 13 to 19 in England. It brings together all the services and support young people need during their teenage years offering differentiated and integrated support to young people through Personal Advisers (PAs).

Contracting for personalised outcomes: learning from emerging practice

This report draws on the learning from six councils and shows how they have begun to change their approach to contracting, service development and provider relationships to be more compatible with the aims of personalisation and personal budgets. It provides a summary of the main components of the contractual models identified (personal budgets, service personalisation and outcomes focused framework contracts), a framework for understanding the relationship between them and a brief account of the key messages from the case studies.

Supporting older families : making a real difference

This resource is a practical tool for learning disability partnership boards and others working to support older family carers and their relative with a learning disability – referred to here as older families – to bring about positive changes in their lives. It should enable boards to measure what they are doing, how well they are doing it and to decide what they need to do next.

Working together for change: using person-centred information for commissioning

Working together for change is an approach to engagement with people using services to review their experiences and determine priorities for change. It can be used to ensure that co-production with local people and families is at the heart of social care transformation programmes. This report describes a six stage process that uses person centred information - such as person centred reviews, person centred plans or support plans - to inform strategic change and commissioning.

Principles and standards of citizen leadership including, what is citizen leadership?: a report by the user and carer panel of the 21st century social work review

Report explaining and proposing the concept of "citizen leadership" as a means of empowering service users and carers through enabling them to directly influence and shape the development and implementation of the Changing Lives agenda.