person-centred approach

Getting personal: measuring providers' progress towards personalisation

Tool developed to help assess how ready services are to deliver personalised care. It will be of particular use to social care providers. This is the first stage of the development.

The second stage will be launched in December 2010, which will direct individuals to resources that will help make improvements.

Putting personalisation into practice

Resource that will help users to: consider the possible benefits and drawbacks of personalisation, review practitioner’s perceptions of personalisation, reflect on service user experience, develop skills in supporting an individual through the process, identify future learning/training requirements and reflect on learning in relation to personalisation.

Personalisation and citizenship: issues and perspectives

Kirstein Rummery, Chair of the Social Policy at the University of Stirling, speaks about personalisation and some of the issues involved. The talk was delivered at the Personalisation and Community Capacity, a joint seminar and workshop by the Perth and Kinross Council and University of Stirling Partnership. It was held at the University of Stirling on 4 December 2009.

Personalisation: What do we Mean?

Wendy Harrington, Professional Development Manager with the Association of Directors of Social Work, speaks about personalisation and community capacity building in Scotland. This talk was delivered at Personalisation and Community Capacity, a joint seminar and workshop by the Perth and Kinross Council and University of Stirling Partnership. It was held at the University of Stirling on 4 December 2009.

Personalisation: a critique

Iain Ferguson, a Senior Lecturer in the Department of Applied Social Science, University of Stirling, speaks about some of the challenges that the personalisation agenda presents to social services workers and users. This talk was delivered at Personalisation and Community Capacity, a joint seminar and workshop by the Perth and Kinross Council and University of Stirling Partnership. It was held at the University of Stirling on 4 December 2009.

Community Capacity - Mike Naulty

Mike Naulty, Associate Dean, School of Education, Social Work and Community Education, University of Dundee, speaks about the meaning of community capacity building, why it is important, its outcomes and the challenges faced by social work practitioners. This talk was delivered at Personalisation and Community Capacity, a joint seminar and workshop by the Perth and Kinross Council and University of Stirling Partnership. It was held at the University of Stirling on 4 December 2009.

Personalisation

Part of the Glasgow School of Social Work Research series, Duncan MacKay speaks about personalisation services in Scotland. The event was held on 8th October, 2009.

Contracting for personalised outcomes: learning from emerging practice

This report draws on the learning from six councils and shows how they have begun to change their approach to contracting, service development and provider relationships to be more compatible with the aims of personalisation and personal budgets. It provides a summary of the main components of the contractual models identified (personal budgets, service personalisation and outcomes focused framework contracts), a framework for understanding the relationship between them and a brief account of the key messages from the case studies.

Working together for change: using person-centred information for commissioning

Working together for change is an approach to engagement with people using services to review their experiences and determine priorities for change. It can be used to ensure that co-production with local people and families is at the heart of social care transformation programmes. This report describes a six stage process that uses person centred information - such as person centred reviews, person centred plans or support plans - to inform strategic change and commissioning.

Principles and standards of citizen leadership including, what is citizen leadership?: a report by the user and carer panel of the 21st century social work review

Report explaining and proposing the concept of "citizen leadership" as a means of empowering service users and carers through enabling them to directly influence and shape the development and implementation of the Changing Lives agenda.