social care staff

Personalisation: What do we Mean?

Wendy Harrington, Professional Development Manager with the Association of Directors of Social Work, speaks about personalisation and community capacity building in Scotland. This talk was delivered at Personalisation and Community Capacity, a joint seminar and workshop by the Perth and Kinross Council and University of Stirling Partnership. It was held at the University of Stirling on 4 December 2009.

Now it's personal: personal advisers and the new public service workforce

This report gives shape to the argument that the next focus of public sector reform should be on the relationship between the citizen and frontline staff in public services. It does so by focusing on what matters in the relationship between citizen and the state on the frontline of public services. The report can be download without registration.

Care Skillsbase website

This website provides specially designed tools to help social care workers. The tools are quick, easy to use, and do not require any specialist skills expertise. All social care staff use information and communicate in their jobs. To do this they need: speaking and listening skills; reading and writing skills; number skills. Care Skillsbase helps managers in the care sector take constructive action on communication & number skills.