access to services

Report arguing that the social care system in England suffers from a number of flaws such as lack of clarity, complexity and unfairness. It puts forward the idea of a constitution for social care which would ensure a system based on a clear set of principles setting out exactly what users can expect from the system and what they might contribute in return.

This resource is for practitioners who work to support or may come into contact with young carers. It is not an assessment tool but a "map" for both families and agencies to follow so they can see what choices, what responsibilities and what lines of accountability for services may be available. When using the "Whole Family Pathway", practitioners should refer to the Key Principles of Practice for supporting young carers and their families.

Report of an evaluation of the Rights to Access Project, a Lottery funded project set up with the aim of equipping practitioners and organisations to become better at meeting young people's advice needs.

This booklet is entitled Race Equality through Leadership in Social Care. Research has shown that organisations that are successful in this area of diversity are in that position because of effective leadership. This booklet does not question the leader’s commitment to race equality but acknowledges that the provision of culturally sensitive services and supportive employment practices can be very challenging.

People who have a range of needs including homelessness and mental health and substance use problems, and are involved with the criminal justice system, often live at the margins of our society. This research aimed to examine this group’s abilities to access financial services, their financial management skills and the interplay between key life events, mental health and offending.

This document was created to assist commissioners in developing commissioning plans that ensure that home care for people with dementia is appropriate to their needs (and/or the needs of their carers).

Fair For All - Disability is a strategic partnership initiative developed by the Scottish Executive Health Department, and the Disability Rights Commission. The team consists of health service, voluntary sector and Disability Rights Commission staff. The initiative is part of the Scottish Executive Health Department's wider Patient Focus and Public Involvement agenda and the national Equality and Diversity approach known as 'Fair for All Wider Challenge'.

This is the report of a systematic review that was undertaken to investigate how adults with mental health problems experience civil, family and criminal justice. The findings are presented and discussed under the following headings: associations and characteristics of adults with mental health problems; services and agencies accessed by adults with mental health problems and their effectiveness; experiences, barriers and potential barriers to accessing justice for adults with mental health problems.

Report providing an overview of the major health problems of older people and their journey of care. It also looks into the question of possible age discrimination in NHS Scotland, points to examples of good practice and makes recommendations for improvements.

This guide is an introduction to setting up groups for young refugees and provides information on why there is a need to establish groups across the UK; the substantial benefits groups can provide to young refugees; practical tips on setting up a group; group membership; group leadership and support; and key contacts and further reading.