Paper discussing the concept of service design and arguing that it can offer policy makers and practitioners a vision for the transformation of public services, as well as a path to get there. It lays out an agenda for action which shows how service design approaches can be applied systematically.
Report describing a paediatric telemedicine project which was established to facilitate rapid diagnosis of children with cardiac or surgical problems at a distant centre. The project involved installing mobile video conferencing units in ten sites throughout Scotland along with a video conferencing room at the Royal Hospital for Sick Children, Glasgow.
Report presenting the findings of a review which was set up to assess whether services were adequately meeting the mental health needs of children and young people in Wales.
In particular, its aim was to discover how comprehensive, accessible and effective services were and whether robust mechanisms were in place for managing service delivery and improvement.
Putting People First brought together the leading health and social care organisations to agree a new approach to personalised care. The agreement cements SCIE’s role as the national organisation responsible for identifying, promoting and disseminating good practice. As a signatory to this concordat, informing the sector about what works – and what could work – across the world. A rough guided was produce to help the sector to understand what it means, how it relates to current practice and its implications.
This document sets out the rationale for integrated care and its wider context. It provides definitions and concepts of integrated care and its key elements: accessibility, assessment, planning and delivery of care, information sharing, monitoring and evaluation. Evidence is also provided from research literature, focus groups and consultation on the key issues that influence effective practice in integrated care. Key principles and elements of effective practice drawn from the evidence are also explained.
Paper offering a critique of the New Deal scheme for the unemployed in the UK. It argues that the policy can be made more effective if the structure of the welfare-to-work system is changed to more closely reflect economic realities. It recommends aligning the institutions of the welfare-to-work system with the needs of employers and the disadvantaged which should have the effect of providing better jobs for the low-skilled and better workers for the private sector.
Briefing paper discussing the implications of the personalisation agenda for advocacy workers, for example potential changes to the type of support people ask for.
Case study describing an innovative approach to getting the views of people approaching retirement on their future housing and accommodation needs and what they might expect/would like or be prepared to fund in terms of support.
These materials are intended to support teachers and pupils through their learning about the Children’s Hearings system.
Briefing paper looking at how transition services need to support disabled young people and their families through the change from childhood to adulthood and emphasising the importance of services being responsive, flexible and high quality.