What is it? A tool for capturing carers' outcomes. This approach has been developed by VOCAL and is based on the Talking Points: personal outcomes approach.
Who is it for? It is an outcomes tool to be used with adult unpaid carers. It can be applied to any type of service or support being offered to unpaid carers.
Research that aims to review the existing evidence and practice surrounding victims’ support needs, outcome measurement and quality assurance in the victim support sector, to assess:
- the support needs of victims
- the effectiveness of interventions to support victims
- how to develop victim outcome measures or indicators
- how to measure victim outcomes
- how to measure and assess quality in support service provision.
Evaluation of the Triple P parenting program.
What is it? An outcomes measurement tool created by Penumbra in order to measure the recovery journey of people who use its services.
Who is the tool for? To be used within the field of mental health. The tool has been developed to facilitate the personalisation of services and improve the wellbeing of people who use Penumbra's services.
What is it? This is a monitoring and evaluation framework that was devised to support Women's Aid groups and Children's Services planners to monitor, evaluate, and report on the services funded by the Children's Services Women's Aid Fund on a six month basis.
Who is it for? Women's Aid group/children's service.
Format of recording: Questionnaire
Web page of information on the Talking Points outcomes approach, including background and links to staff development and leadership material; sample tools; information for service users and carers; using outcomes data; and digital stories.
A support pack for staff that focuses on the outcomes important to users and carers in Scotland. The philosophy of this approach is one that emphasises the strengths, capacity and resilience of individuals, builds upon natural support systems and includes consideration of wider community based resources.
In Scotland, work has progressed on developing an approach to outcomes based working called Talking Points. Recording has been identified as one of three key elements essential to maximising the benefits of an outcomes approach.
Briefing which looks at how a personal outcomes approach can support making a difference to people using services and support.
Guide developed by the Joint Improvement Team to support the continued implementation of the Talking Points: Personal Outcomes Approach. While the Talking Points approach was developed primarily with reference to health and social care, it is increasingly evident that many of the principles and practice issues are relevant to outcomes based working across service sectors. The guide draws together evidence from research and practice and presents an overview of the key messages and learning from that work.