service users

Substance misuse services in Grampian 2007 : multi-agency inspection

Report detailing the results of an inspection of substance misuse services in Grampian and making recommendations for improvements.

SCIE Report 7: Developing social care: service users' vision for adult support

This report was produced by Shaping Our Lives National User Network with SCIE for the Department of Health. The Department requested that this piece of work be done to contribute towards their consultation on service users views on the future of adult social care.

Outcomes do work - Film 3 (Outcomes films: series two 2009)

Video resource that examines the achievement of outcomes in social care and how they work.

Outcomes: the challenges - Film 6 (Outcomes films: series two 2009)

Video resource that examines some of the challenges that the social care profession faces in terms of outcomes.

A review of service user involvement in prison mental health research

Report presenting the findings of a review carried out to discover how models of service user involvement in health research could be applied to research on mental health care in prisons. It concluded there are examples of service user engagement in prisoner councils and in prison health service development which could be further developed.

SCIE Report 8: Contributing on equal terms: service user involvement and the benefits system

This report seeks to uncover the difficulties and fears people experience in being paid for their contribution to services and those of the organisations who pay them. By revealing the issues and seeking to have them addressed, it will help in laying the foundations for proper and principled user involvement.

Evaluating participation work: the guide

This is a practical guide to evaluating participation work in children's services. It covers evaluation planning; involving children and young people; ethics; methods; analysis; presenting findings; dissemination. There is an extensive list of further resources that cover the topics discussed in more depth, as well as details of several participation-related evaluation tools.

SCIE Knowledge review 17: Developing social care - service users driving culture change

This knowledge review looks at current literature and practice around service user involvement, the extent to which service user involvement has brought improvements to social work and social care and where the change has become established practice.

Will community-based support services make direct payments a viable option for black and minority ethnic service users and carers? (Race equality discussion paper 1)

Discussion paper addressing the question of whether community-based services can deliver better results for black and minority ethnic (BME) service users by explaining the latest direct payments legislation and how it is supposed to work, summarising research evidence which indicates an inability of BME service users to embrace direct payments fully and asks questions which could make direct payments more effective for BME service users.

At a glance 4: Changing social care: an inclusive approach

Adult social care is changing, to put the people who use services at the heart of their own care and support. This requires a different approach from the social care workforce. This At a glance summary presents some ideas about how to successfully change social care services, based on the learning from two previous SCIE publications