service users

Although very little empirical research has been conducted to date about the impact of user research on the research process or the outcome of research, it has consistently been gaining credibility and validity in the last few years as mainstream researchers and funders become aware of its potential. This briefing presents the differences in perspectives and practice between user/survivor and mainstream research and their potential impact on the research process. Briefing published by Research in Practice For Adults in 2010.

This film explains how the Service User and Carer Group at Dundee University was established.

It explains how members help to influence Social Work Education and the impact carer's and service user involvement has on student development.

A selection of summaries on a particular policy question, such as whether service user involvement has made a difference to social care services. The papers identify issues and key messages.

Part of the IRISS What Works: Putting Research Into Practice series, Peter Beresford discusses how user involvement in public service design and management has been widely promoted as a means of improving the quality and responsiveness of services. It focuses particularly on the role of the user in service planning. The event was held on 20th January, 2010.

This case study describes the Foundations for Life Project, an innovative scheme that integrates affordable, accessible homes with private flats, as well as a range of key mainstream services for disabled people across housing, support, employment, education and community integration. It concludes with a list of learning points that would benefit anyone ;looking to run a similar scheme. In 2008 this scheme won a Housing Corporation Gold Award for Building Cohesive Communities.

Report describing the quality of care planning for patients with repeat admissions under the Mental Health Act 1983, assessing the extent to which the Care Programme Approach (CPA) is being operated effectively and making conclusions about factors which contribute to the best quality of care and outcomes for such patients.

Website intended to allow service users, carers, health and social care professionals to access information and evidence on adult rehabilitation and the management of long term conditions.

The Scottish Government is establishing two new improvement and scrutiny bodies for healthcare and for social care and social work. These changes, which are part of a wider simplification of the public sector, should lead to improvements and better checking of health, social care and social work services in Scotland. This conference was organised to make sure that the views of people who use services and of equality groups could be heard. The conference had two main purposes: to tell people about the changes; and to hear the views of the people affected.

Booklet explaining the different ways service users or carers can assist with the work of the Faculty of Health & Social Care at the Open University. Opportunities available include the development of courses and the selection and training of students.