service users

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This report is about involving people who use services in adult safeguarding.It looks at policies and practice, as well as examples of how user involvement is being supported, barriers to greater user involvement, and lessons learned from evaluating adult safeguarding processes. Report published by the Social Care Institute for Excellence (SCIE).

This report draws on the views of service users and carers from the Social Work Education Participation (SWEP) website steering group and members of the General Social Care Council (GSCC) Visitors group who inspect social work programmes with GSCC inspectors. Report published by the Social Care Institute for Excellence (SCIE) in July 2011. Review date is July 2014.

Service user participation in social care has increased markedly in the wider service user movement over the last 20 years. However, the participation of black and minority ethnic service users has diminished over the same period. This report identifies some of the reasons for this reduction and concludes by stating that given the right opportunities, support and resources, there is a genuine commitment and interest from service users to become more actively involved in the process. Report published by Social Care Institute for Excellence (SCIE) in July 2006.

This paper presents the process and outcomes of research in to service user and carer participation in developing social care services. This research was charged not with evaluating the impact of participation, but with scoping what is know about it and how evaluations are being conducted. Briefing paper published by Social Care Institute for Excellence (SCIE) in June 2007.

This guide is one of a series published by the Social Care Institute for Excellence (SCIE). SCIE guides are one-stop shops for social care practitioners, presenting key findings, current legislation and examples of what is working well to guide and inform practice. Guide published in February 2006.

This guide focuses on how practitioners and managers can initiate and sustain the participation of adult service users, including older people, in ways that
empower service users and reflect a shared commitment to developing social care services in a more democratic way. The guide is one of a series published by the Social Care Institute for Excellence (SCIE). SCIE guides are one-stop shops for social care practitioners, presenting key findings, current legislation and examples of what is working well to guide and inform practice. Guide published in June 2007

This guide sets out the findings of the 2005 practice survey, and suggests practice points for care managers, line managers and their managers, and directors of adult social care services, as well as adult placement schemes, to help improve outcomes for people using adult placement services.

Study that examines the relevance of social media to the development of personalised social care in general, and to self-directed support in particular.

The focus of the report is the UK but, given the global nature of web-based communication, it does include some international initiatives.

This guide is based on a research project at the University of Edinburgh which involved reviews of research on user engagement in social work. There were seminars with around 70 professionals from six Scottish local authority social work departments and practitioner-led research projects in each of these local authorities. The report was published by the University of Edinburgh Social Work department in 2009.