user views

Equally different: report on the situation of older lesbian, gay, bi-sexual and transgendered people in Thanet, Kent

This report has been compiled by 'Opening Doors in Thanet', a group of older people living in the Isle of Thanet, who are aware of and want to help service-providers understand the difficulties, and improve the lives, of Lesbian, Gay Bi-sexual and Transgendered (LGBT) older people. It is based on the results of a questionnaire sent out to sheltered housing providers, residential homes, nursing homes, care companies and day centres catering for the older population of Thanet.

Involving users in commissioning local services

Report about service users’ experience and views of involvement in shaping services, and the experiences and views of commissioners when involving users. The research points to what is currently happening and what might be possible in the future shape of commissioning.

Together we will change : community development, mental health and diversity

Report combining research, policy and practice gained from a project in Bradford called Sharing Voices. This project was created to help black and ethnic minority (BME) people better understand their mental health needs and develop appropriate solutions. The report is intended to be of use to those commissioning or delivering community development initiatives targeted at people from BME groups with mental health needs.

Active outreach : an independent service user evaluation of a model of assertive outreach practice

Report describing and assessing an example of an active outreach project with a view to demonstrating the importance of gaining service users views on the innovative local practices which they receive. It attempts to show how service user involvement can be more widely implemented through direct consultation.

Key messages: overview of mental health services

Key messages are presented from a study looking at mental health services provided by the NHS, councils, prisons, the police and the voluntary sector across Scotland for all ages. The study examines the accessibility and availability of mental health services and how much is spent on them.

The report provides an overview of mental health services and is the first in a series of planned reports in this area. The researchers carried out an overview to highlight areas for improvement and to identify priorities for future audit work.

A study into local authority charging for non-residential social care services

A stakeholder task and finish group was formed to advise Welsh Assembly Government Ministers on options for introducing consistency to non residential social care charges. This report begins with a summary of the consultation activity and an overview of stakeholder views. The main focus of the report is identifying and assessing policy options aimed at achieving greater consistency in charging for non residential social care services in Wales.

Finding strength from within: report on three local projects looking at mental health and recovery with people from some of the black and minority ethnic communities in Edinburgh

This exploratory community development project gathered the experiences around recovery of people using mental health services who come from some of the black and minority ethnic (BME) communities in Edinburgh. The project involved around 50 people from BME communities. The work with each of the three smaller projects was designed around the circumstances of that service and the ways in which those participants or service users wished to take part. This took place between December 2007 and May 2008.

Hand to mouth: the impact of poverty and financial exclusion on adults with multiple needs

People who have a range of needs including homelessness and mental health and substance use problems, and are involved with the criminal justice system, often live at the margins of our society. This research aimed to examine this group’s abilities to access financial services, their financial management skills and the interplay between key life events, mental health and offending.

From the inside : experiences of prison mental health care

Report presenting the findings of a review of the provision of and need for mental health care in five prisons in the West Midlands and making recommendations on how services could be improved.

The search for acute solutions : improving the quality of care in acute psychiatric wards

Report describing the Search for Acute Solutions Project which was set up in 2002 to find ways of making acute inpatient mental health care better. It reports the lessons learned from the experience of the project on how to improve hospital care in mental health.