user views

The inspection of services to protect children in the East Renfrewshire Council area took place between October and November 2007. It covered the range of services and staff working in the area who had a role in protecting children. As part of the inspection process, inspectors reviewed practice through reading a sample of files held by services who work to protect children living in the area. Some of the children and families in the sample met and talked to inspectors about the services they had received.

This report seeks to uncover the difficulties and fears people experience in being paid for their contribution to services and those of the organisations who pay them. By revealing the issues and seeking to have them addressed, it will help in laying the foundations for proper and principled user involvement.

This site has been developed as part of a Department for Children, Schools and Families (DCSF) and the Department of Health (DH) social worker recruitment campaign. The site will eventually display six films based on the real-life stories of people who have needed a social workers. Each story demonstrates the complexity, depth and emotion of the issues involved and that social workers use their high levels of skill and knowledge to interact with a range of age groups on many different issues. Those visiting the site can also comment on the stories they have viewed.

This evaluative research study was commissioned to explore the implementation of the Mental Health (Care and Treatment) (Scotland) Act 2003 (MHCT Act). A team of independent researchers including 8 mental health service users undertook the study, which lasted 2 years from September 2006.

This paper was written in response to the Hearts and Minds Agenda Group recommendation that research is conducted into the experiences of children of lesbian, gay, bisexual and transgender (LGBT) parents. This paper presents a review of the findings from eight papers identified by experts in the field and an internal literature search. It should be noted that these identified papers were predominantly focused on lesbian and gay parenting and not on parents identifying as bisexual or transgender.

The Key Elements of Effective Practice are intended to describe the features of effective interventions and provide the benchmark for effective practice. For the purposes of this publication, engagement covers the techniques that are concerned with gaining young people’s interest and willing participation in interventions or services intended to prevent or reduce offending. The guidance is structured to cover three main audiences: those involved in delivery, e.g.

This report has been compiled by 'Opening Doors in Thanet', a group of older people living in the Isle of Thanet, who are aware of and want to help service-providers understand the difficulties, and improve the lives, of Lesbian, Gay Bi-sexual and Transgendered (LGBT) older people. It is based on the results of a questionnaire sent out to sheltered housing providers, residential homes, nursing homes, care companies and day centres catering for the older population of Thanet.

Describes some creative ways of promoting personalisation to service users and practitioners. The four methods highlighted are: A board game called 'Whose shoes? - putting people first'; a website (shop4support) where people who use social care support services can choose them online; Social Care TV - to be launched by SCIE in October - which will include video about personalisation, and attending regional personalisation roadshows.

Report about service users’ experience and views of involvement in shaping services, and the experiences and views of commissioners when involving users. The research points to what is currently happening and what might be possible in the future shape of commissioning.

Report combining research, policy and practice gained from a project in Bradford called Sharing Voices. This project was created to help black and ethnic minority (BME) people better understand their mental health needs and develop appropriate solutions. The report is intended to be of use to those commissioning or delivering community development initiatives targeted at people from BME groups with mental health needs.