social worker-service user relationship

Risk, trust and relationships in an ageing society

A review of the risk, trust and confidence aspects of decision-making in informal and semi-formal caring and supportive relationships in an ageing society.
Trust has been typified as the social glue that binds society together, while risk is seen as a countervailing force. This review considers the role of
individual motivation and cognition in dealing with some of the challenges, choices and tensions confronted in daily life in relation to the issues of risk
and trust. Report published by the Joseph Rowntree

Reimbursements and payments for service user involvement (At a glance 50)

Briefing that looks at benefit changes that can make it easier for service users and carers to get involved in paid participation for social care consultations and events.

SCIE position paper 7: common aims: a strategy to support service user involvement in social work education

This paper outlines a project commissioned by the Department of Health which focused on participation in the undergraduate and postgraduate social work degree. Focusing on how service user and care organisations can develop their involvement in the undergraduate and post graduate social work degree and drawing on successes of the first two years, the paper then goes on to identify existing barriers to successful partnership and possible ways forward. This project was a joint venture between Shaping Our Lives, Department of Health and SCIE.

SCIE guide 11 : involving children and young people in developing social care

This guide is one of a series published by the Social Care Institute for Excellence (SCIE). SCIE guides are one-stop shops for social care practitioners, presenting key findings, current legislation and examples of what is working well to guide and inform practice. Guide published in February 2006.

Stakeholder participation SCIE guide 17 : practice guide: the participation of adult service users, including older people, in developing social care

This guide focuses on how practitioners and managers can initiate and sustain the participation of adult service users, including older people, in ways that
empower service users and reflect a shared commitment to developing social care services in a more democratic way. The guide is one of a series published by the Social Care Institute for Excellence (SCIE). SCIE guides are one-stop shops for social care practitioners, presenting key findings, current legislation and examples of what is working well to guide and inform practice. Guide published in June 2007

University of Dundee User and Carers Group

This film explains how the Service User and Carer Group at Dundee University was established.

It explains how members help to influence Social Work Education and the impact carer's and service user involvement has on student development.

NSPCC youth centres (Radio 4 series: Woman's Hour)

This episode of Radio 4's Woman's Hour series looks at building a network for young people and NSPCC youth centres. When a young person has problems, often the last thing they want to do is to confide in a social worker. Many regard such people as frightening figures of authority with a quite terrifying degree of power over their lives, including the right to take them away from their families, or to force them to move foster homes against their will.

Improving the understanding of customer satisfaction and experience in Scottish local government: towards a collaborative and common approach

Publication that summarises and comments on research carried out by Tetlow Associates for the Improvement Service and Scottish Consumer Council on customer satisfaction and experience in Scottish local government.

Building user and carer involvement in social work education (At a glance 19)

This summary looks at the support required to effectively involve users and carers in social work education. It is aimed at both social work educators and service users and carers.