Briefing paper designed to make those responsible for commissioning services aware of the key messages and practice advice regarding personalisation.
Article discussing how the service-user led approach to purchasing is changing the role of commissioners.
Report of a research project in which 'audience insight' research with practitioners of children’s commissioning was carried out to establish an evidence base for the design, planning and delivery of a Commissioning Support Programme. Six local authority areas were used as case studies to gain a better understanding of the dynamics of commissioning, particularly those pertaining to leadership, partnership and locality working.
Report that describes how well social work services are performing and what people who use services think about them. The messages are clear; the majority of people of all ages who use services and their carers have valued them and think they have made positive differences to their lives. Staff who provide services are committed and look for ways to improve the services they offer to people.
UK Government document providing local authorities with a framework for determining eligibility for adult social care in England and setting out how local authorities should carry out assessments and reviews and help people through these processes.
Working together for change is an approach to engagement with people using services to review their experiences and determine priorities for change. It can be used to ensure that co-production with local people and families is at the heart of social care transformation programmes. This report describes a six stage process that uses person centred information - such as person centred reviews, person centred plans or support plans - to inform strategic change and commissioning.
Report focusing on the plight of older people with mild to moderate learning disabilities living independently in their own homes. It notes that many reach crisis points which threaten their independence and argues that a service response model based on crisis support workers is the most effective way of preventing such crises occurring and recurring.
Report about service users’ experience and views of involvement in shaping services, and the experiences and views of commissioners when involving users. The research points to what is currently happening and what might be possible in the future shape of commissioning.
Report assessing the state of the health care system in Scotland, pinpointing both its strengths and weaknesses. It also compares the Scottish system with the health care systems of other European countries to find out if any lessons could be learned from their systems.
Guide providing information and advice for health and social care commissioners on how best to involve users of mental health services in the re-commissioning of day and vocational services. It is based on the experiences of commissioners and service users who collaborated on re-designing and modernising local services.