Guide produced by SWIA to enable local authority social work services to undertake self-evaluations in order to improve service performance and outcomes for those who use services.
Document that presents the government’s response to the consultation held during spring 2008 on the new registration framework to be introduced from 2010.
The main purpose of the registration framework is independent assurance of the safety and quality of care. All providers of regulated activities will need to register with the new Care Quality Commission and meet the same essential standards, whether they are public, private or third sector.
Guide recommending methods to give people with learning disabilities and carers greater involvement in assessing service quality so that their input can be used to continually improve the quality of services provided.
Report presenting evidence and findings from the first full year of inspection and regulation carried out by the Office for Standards in Education, Children's Services and Skills established in April 2007 and covering childcare, children's social care and education and skills provision for learners of all ages.
The inspection of South Ayrshire social work services took place between November 2008 and March 2009. Our inspection team consisted of SWIA inspectors, an associate inspector, a carer inspector and sessional inspectors. The directorate of children and community delivered good outcomes for many people who used its services. Those people who used services that responded to our survey and that we met during the inspection were satisfied with the help they received and the way they were treated.