contract procedures

Toolkit consisting of evidence, information, advice and guidance intended to help agencies demonstrate to funders how youth counselling services have a positive impact on young people's emotional and mental health.

This briefing provides an overview of what personalisation means for commissioners of social care services. It highlights the main tasks for commissioners delivering personalisation as ensuring the right balance of investment and shaping the market. It also looks at necessary changes to contracting and procurement models, with a shift towards outcomes-focused and person-centred approaches. Two practice examples are included.

Workbook intended to help local authorities and health organisations to improve their strategic commissioning of non-acute services for adults and re-balance services to make them more person-centred.

Set of three separate papers looking at the development and delivery of personalised services and approaches. The first paper considers what personalisation is and what areas need to be aligned to bring about real user engagement, flexibility and improved outcomes.

The second discusses the role of commissioning in transforming services to meet future needs and the third examines commissioning in greater detail and identifies the issues which arise at an operational level and which might need to be addressed.