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Booklet offering information and advice on what action to take or how to complain in the event of poor or unsatisfactory service from an agency or organisation.

This remarkable collection of material has been put together by Professor Trochim of the Department of Policy Analysis and Management, Cornell University. In his own words 'this website is for people involved in applied social research and evaluation'.

A collection of images suitable for use in social work training. These images have Creative Commons licences and may be freely used for non-commercial purposes.

A collection of images suitable for use in social work training. These images have Creative Commons licences and may be freely used for non-commercial purposes.

A collection of images suitable for use in social work training. These images have Creative Commons licences and may be freely used for non-commercial purposes.

A collection of images suitable for use in social work training. These images have Creative Commons licences and may be freely used for non-commercial purposes.

A collection of images suitable for use in social work training. These images have Creative Commons licences and may be freely used for non-commercial purposes.

A collection of images suitable for use in social work training. These images have Creative Commons licences and may be freely used for non-commercial purposes.

A collection of images suitable for use in social work training. These images have Creative Commons licences and may be freely used for non-commercial purposes.

This website, run by the publishers SAGE, aims to provide support for "researchers, students and university teachers who are interested in learning more about anything to do with research methods". It covers both qualitative and quantitative approaches and tailors the resources available according to the needs of each type of user. The website lists journals, organisations, software, mailing lists, conferences and websites that may be of interest, as well as books.