Document setting out the national minimum standards expected of domiciliary care agencies in England to ensure good quality personal care and support for people while living in their own home in the community.
This learning object is to introduces Practice Learning Qualification (PLQ) candidates to key concepts and theories relating to communication within the contexts of education, health and social services. It uses the specific context of practice learning within social work education to introduce and explore the themes of verbal, non-verbal and written communication, and communication across diverse situations. In particular it highlights the values and techniques involved in giving and receiving feedback during professional practice learning.
Lord Laming's report into the death of Victoria Climbie highlighted the importance of good quality staff supervision. Highlights the lack of improvement in staff supervision over the last 6 years and discusses the need for more consistent standards.