staff supervision

Best practice guidance for restorative justice practitioners and their case supervisors and line managers (Scotland)

Guidance document produced to enable and encourage restorative justice practitioners in Scotland to provide a high quality service by laying down nationally recognised standards of best practice.

Domiciliary care: national minimum standards

Document setting out the national minimum standards expected of domiciliary care agencies in England to ensure good quality personal care and support for people while living in their own home in the community.

Communication. Key concepts in verbal, non-verbal and written communication for the Practice Learning Qualification.

This learning object is to introduces Practice Learning Qualification (PLQ) candidates to key concepts and theories relating to communication within the contexts of education, health and social services. It uses the specific context of practice learning within social work education to introduce and explore the themes of verbal, non-verbal and written communication, and communication across diverse situations. In particular it highlights the values and techniques involved in giving and receiving feedback during professional practice learning.