staff development

Leading practice : a development programme for first-line managers (Facilitator's handbook)

Development programme created for first-line managers in social care. Divided into eleven sessions and consisting of activities, discussion points and reading suggestions, it is intended to assist the development of the individual and organisation through gaining a better knowledge and understanding of practice-focused management.

Leading practice : a development programme for first-line managers (Participant's pack)

Development programme created for first-line managers in social care. Divided into eleven sessions and consisting of activities, discussion points and reading suggestions, it is intended to assist the development of the individual and organisation through gaining a better knowledge and understanding of practice-focused management.

Changing professional practice and culture to get it right for every child: an evaluation of the development and early implementation phases of 'Getting it right for every child' in Highland, 2006-2009

Report describing and evaluating the progress of the Highland pathfinder of the 'Getting it right for every child' (GIRFEC) programme which was set up to help shape, develop and test the practice tools and training materials and inform the development of national guidance for the GIRFEC programme.

Services for children and young people with emotional and mental health needs

Report presenting the findings of a review which was set up to assess whether services were adequately meeting the mental health needs of children and young people in Wales.

In particular, its aim was to discover how comprehensive, accessible and effective services were and whether robust mechanisms were in place for managing service delivery and improvement.

Counselling Workforce Development Project (CwdP) : key findings and recommendations from the young people's consultation

Briefing paper summarising the results of a consultation with young people using youth information, advice, counselling and support services (YIACS). The consultation amassed information from young people about their experience of counselling and their suggestions for improving counselling services in YIACS.

Personalisation: a shared understanding, commissioning for personalisation - a personalised commissioning approach to support and care services

Set of three separate papers looking at the development and delivery of personalised services and approaches. The first paper considers what personalisation is and what areas need to be aligned to bring about real user engagement, flexibility and improved outcomes.

The second discusses the role of commissioning in transforming services to meet future needs and the third examines commissioning in greater detail and identifies the issues which arise at an operational level and which might need to be addressed.