information management

Paper examining the concept of agility and what it might mean for government. It looks at the characteristics of agile organisations and how these might translate to the public sector environment. It argues that government must become more agile in order to respond to changing citizen needs.

This is a light hearted training exercise with a serious purpose – to emphasise that good communication is essential and that information will diminish and become less accurate as it is passed on.

This survey was carried out in May 2005. It asked 3 questions:

1. How should we provide information about who can help with matters of child well being or protection?
2. Who would you talk to about a child whose well being or protection you were concerned about?
3. If written information was provided how would you like to get it? The document provides results, and compares paper and e-survey responses.

This review intends to understand how to strengthen support to local partners in using local information and research in decision-making. The investigation has probed the following questions: what are the sources of demand for local information and research?; how is research carried out locally?; how is local information and analysis currently supported by national, regional and sub-regional organisations? This report includes recommendations for national, regional, and local organisations for strengthening support for local partners.

Webpage on the Every Child Matters website describing and containing resources relating to the Integrated Children's System, a framework for working with children in need and their families.

Document providing guidance to agencies engaged in children's services on the planning and delivery of short breaks, including breaks from caring and emergency crisis support.

Document giving details of a scheme whereby parents or guardians of children can request information from the police to see if someone involved in their childrens' lives they have concerns about is a child sex offender.

Report of the significant case review carried out to investigate the particular circumstances surrounding the child protection issues and the role of the agencies involved following the death of Brandon Muir in Dundee. The document also contains the findings and recommendations of an independent review for chief officers which assessed all the information which came out of the Brandon Muir significant case review to help maintain public confidence in local child protection services.

Paper looking at the types of conversations which take place between doctors and patients, particularly concerning diabetes and mental illness. It concludes that doctors are learning to talk and listen to ever more assertive patients and that improving the quality of conversations is vital to empowerment and innovation.

This report begins with a summary giving the background; key findings; notes on childcare information; advice and assistance - the brokerage service; information about other services, facilities and publications; information on services for disabled children, children with special educational needs and for disabled parents; access to the information service; service delivery; changes made as a result of the extended information duty requirements; and barriers, ending with recommendations and notes on limitations of the research. The main text then pursues these themes in detail.