information management

E-Readiness in the Social Care Sector: Building the capacity for e-learning

The Social Care Institute for Excellence (SCIE) commissioned Ipsos MORI to carry out a research programme with the following objectives: to establish whether the social care sector in England is ready to maximise the use of elearning in terms of technical and organisational infrastructure and in terms of the availability of e-learning content for social care; to provide an assessment of the current capacity of the social care sector as a whole to use and produce e-learning, in particular in internet-based learning, and to exploit its full potential in pursuit of improved services for users

Local and National Information Requirements for Social Work inScotland : Joint StatementAugust 2000

This document concludes the first stage of a serious and systematic attempt to address the deficiencies in the social work information base in Scotland. Senior social work managers, the wider local government community, the Scottish Executive and the Accounts Commission for Scotland have all demonstrated their commitment to working together, through the Social Work Information Review Group, to define a list of information about social work that will meet the needs of all the organisations.

Information, advice and advocacy for older people: Defining and developing services

An exploration of information, advice and advocacy services for older people. Services providing information, advice and advocacy are crucially important in promoting older people’s independence. The report looks at information, advice, and advocacy and the ways in which they may overlap in practice, as well as the differences between them. It explores definitions, core principles, forms, roles and relationships. Information, advice and advocacy are also discussed in terms of skills, services and processes of empowerment.

Families information services: evaluation of services provided

This report begins with a summary giving the background; key findings; notes on childcare information; advice and assistance - the brokerage service; information about other services, facilities and publications; information on services for disabled children, children with special educational needs and for disabled parents; access to the information service; service delivery; changes made as a result of the extended information duty requirements; and barriers, ending with recommendations and notes on limitations of the research. The main text then pursues these themes in detail.