information services

Set of guidelines designed to help agencies get feedback from disabled people about the accessibility of their information services and measure how well they have implemented the SAIF standards.

Report of an evaluation of the effectiveness of the Parent's Guide to Money, a file of information put together to help prospective parents review and arrange their finances.

The Rethink National Advice Service provides information and advice to people with mental illness, their family, friends, informal and professional carers on a range of issues affecting people with mental illness and their carers. They run a telephone advice line and an email advice service as well as taking written enquiries. This links to s series of about 40 factsheets in PDF.

Care Information Scotland (CIS) is a telephone and website service providing information about care services for older people living in Scotland.

Booklet that informs disabled people on the standards of service they are entitled to receive from information or advice providers and local authorities and others who plan and fund these services.

Adult social care is changing, to ensure that the people who use services are at the heart of their own care and support. This change, outlined in 'Our health, our care, our say' (Department of Health 2006) and confirmed in 'Putting people first' (Her Majesty's Government 2007), will result in greater choice and control for individuals and better support for carers and families. To achieve this, the social care workforce will need to change its approach.

Draft guidance for parents on the dangers of alcohol for children and young people issued as part of the UK Government's consultation on children, young people and alcohol.

A UK charity dedicated to all aspects of Cystic Fibrosis. The charity works to: fund medical and scientific research; ensure appropriate clinical care for those with Cystic Fibrosis; and provide information, advice, support and, where appropriate, financial assistance to anyone affected by Cystic Fibrosis. The website contains details of their publications, including factsheets and booklets for people with Cystic Fibrosis and their families which are free to download; details of helplines and grants; and information about research funded by the Cystic Fibrosis Trust.

Report of a study undertaken to explore the role of national, local and community media in reflecting and influencing public perceptions of poverty and welfare. Among the study's aims was to compare representations of poverty across different UK media, pinpoint examples of effective practice in communicating poverty issues to the public and highlight transferable lessons from these.

Describes some creative ways of promoting personalisation to service users and practitioners. The four methods highlighted are: A board game called 'Whose shoes? - putting people first'; a website (shop4support) where people who use social care support services can choose them online; Social Care TV - to be launched by SCIE in October - which will include video about personalisation, and attending regional personalisation roadshows.