information services

Youth access to information, advice and counselling (Policy briefing September 2009)

Briefing paper for policy makers and planners with an interest in the young people’s workforce; integrated youth support services (particularly information, advice and guidance); community legal services; and front-line services wanting to develop their rights-based advice services to young people.

Supporting young carers

This survey explored how effectively young carers were identified by councils and their partners. It also examined the assessment and delivery of services for young carers and their families. The survey used evidence from visits to council areas, focus groups with young carers and meetings with those who provide young carer support services.

Cities and the ethic of care for the stranger

Interventions in the urban unconscious (public spaces, physical infrastructure, public services etc.) have an important role to play in regulating social response to difference, argues Ash Amin. This lecture was presented by Professor Ash Amin from Durham University, with a response from Professor Ziauddin Sardar, a critic, futurist, journalist and prolific writer. In this lecture, he discusses living with diversity and the role of cities in managing cultural difference.

Creative ways to promote personalisation

Describes some creative ways of promoting personalisation to service users and practitioners. The four methods highlighted are: A board game called 'Whose shoes? - putting people first'; a website (shop4support) where people who use social care support services can choose them online; Social Care TV - to be launched by SCIE in October - which will include video about personalisation, and attending regional personalisation roadshows.

A systematic review of interventions for carers in the UK : outcomes and explanatory evidence

Report of a study which investigated interventions designed to support carers with a view to discovering what is known about the outcomes of interventions for carers and the explanatory evidence which exists about how interventions support carers and the contextual factors which influence outcomes.

'Getting it right for everyone': conference report

Report of the proceedings of the 'Getting it right for everyone' conference held in Perth on 13th November 2007. The conference was concerned with improving the ability of those working in community planning to engage with people with learning disabilities and raising awareness of the issues facing people with learning disabilities in respect of planning the future of local communities.

Sharing Knowledge, Improving Practice, Changing Lives - Scottish social services knowledge management strategy - Appendices

The appendices include a bibliography, methodology, a list of the Managed Knowledge Network Steering Group and a list of the people who contributed the formulation of the Knowledge Management Strategy.

Citizen involvement in local governance

This report draws on the findings of the Joseph Rowntree Foundation's Governance and Public Services research programme and other related JRF work. It also looks at how citizens are involved, how they influence decisions and how diversity and population change affect citizen and community involvement.

The round-up outlines the challenges and dilemmas that local partners, central government, councillors, staff and communities must resolve if citizens are to have more power and influence over local services and their neighbourhoods.

Personalisation and the transition to adult services for people with disabilities

Individual budgets could transform young disabled people's transition to adults' services, but only if they are implemented with proper support.

The author reports on planned pilot schemes in local authorities and what needs to be considered so that individual budgets can be used by young people in transition.