information and communications technology

Social media in the social services

The web has revolutionised the way the world uses and shares information yet, despite the growing awareness of the value of social networking and social media, people working in the public sector frequently report that access to web-based services is blocked or that their web browser lacks the required functionality to interact with web-based media. This report builds on existing evidence to argue the case for breaking down the cultural and technology barriers that inhibit the use of social media for managing and sharing knowledge in the workplace.

Joseph Rowntree Foundation: publications

Website resource with links to an A-Z list of Joseph Rowntree Foundation publications. Resources range from education, training and employment, housing and communities and social problems, to health and care, involvement and engagement, and arts, culture and technology.

Councils adapt ICS to unlock its potential

The authors, from Dorset Council, explain how they are trying to get the best out of the Integrated Children's System despite its limitations. The ICS was intended to enable a single consistent approach to case-based information gathering, case planning, case aggregation and case reviews. As such, the easily generated and clear reports would help social workers collect, organise, analyse and retrieve information.

Common assessment framework for adults demonstrator site programme: prospectus for phase 2 applications

Following the public consultation on a Common Assessment Framework for Adults (CAF) the Department of Health is launching a further phase of Demonstrator Sites to address the issues raised during the consultation, and broaden the coverage of the Demonstrator Site Programme (DSP) to provide further evidence to support the development of CAF.

In this second phase the program was widen with different IT systems currently in use, whether provided commercially or in- house, and to include regional areas of England currently not represented in Phase 1.

The future of mental health : a vision for 2015

Paper setting out the potential shape of mental health services in England in 2015. Among other ambitions, it sees services as more accessible, equal, more supportive of carers, producing better care planning, offering individual budgets and investing in service user groups.

Children on virtual worlds: what parents should know (EN)

This white paper aims at providing a set of recommendations for raising awareness of parents to enhance the safety of children using virtual world sites.

hsns09 : interoperability and the future of human services - Dick Schoech

Podcast of a talk by Dick Schoech, School of Social Work, University of Texas at Arlington, given at the Connected Practice Symposium, "Human services in the network society : changes, challenges & opportunities", Institute for Advanced Studies, Glasgow, 14th/15th September 2009.

Lifelong learning: a tool for all ages

Document stressing the importance of lifelong learning as a means of helping individuals of all ages and, by extension, society as a whole grow and develop and recommending courses of action to make lifelong learning more accessible to all.

Information Communication Technology Portal

This resource looks at technology, communication, the application of Information Communication Technology (ICT) and how it's changed the way we work and learn. This ICT portal is part of the Open2.net website which is the online learning portal from the Open University and the BBC.

Making E-communication accessible : best practice for websites, email and electronic documents

Guide for agencies and information providers on how to build and make websites and other e-communication which are user-friendly and accessible for disabled people.