social services

Not alone? : isolation and mental distress

Document reporting and discussing the results of a survey of mental health service users conducted to discover how isolated people with mental health problems felt, to determine the causes and triggers and how people overcome isolation.

Personalisation : a shared understanding

This paper was produced by Social Work Scotland's Service Development Change Programme. It includes a statement of what personalisation is in relation to public services, a discussion of what the application of this approach can achieve and an indication of the key areas which need to be considered in the development and implementation of this approach.

National guidance on the implementation of local area co-ordination: an easy guide

This guide tells you about a report called National Guidance on the Implementation of Local Area Co-ordination. The report shows how local area co-ordination has helped people with disabilities across Scotland get better lives.

It also shows that local area co-ordination can help local councils to save money.

SCIE consultation response: I'm not asking to live like the queen

The Social Care Institute for Excellence (SCIE) was commissioned by the Department of Health to consult on the green paper Independence, well-being and choice: Our vision for the future of social care for adults in England with service users (or potential service users) who are seldom heard or often described as being ‘hard to reach.'

The Scottish Young Carers Festival report 2008

Report of the development and proceedings of the inaugural Scottish Young Carers Festival which took place at the Broomlee Centre in West Linton on 13th-14th September 2008. The festival's purpose was to gather 500 young carers together and give them the opportunity to air issues important to them and interact with key decision makers to influence the decisions and policies which affect them.

Report of the case management inquiry

This report outlines the findings of a case management inquiry into the way in which a young man was placed by the Adult Placement Service in a family where he then seriously abused two children. The inquiry considers events in the areas of: response to the need for an emergency placement; care planning; and the Social Services Directorate's policy and procedures. Failure of the Leaving Care Team to carry out a risk assessment or pass on information about previous incidents to the Adult Placement Service are highlighted. Recommendations are included.

Performance inspection summary: South Ayrshire council 2009

This leaflet summarises some key findings of the inspection of South Ayrshire Council’s social work services, which are set out in the full report published in September 2009.

The journey to the interface : how public service design can connect users to reform

Paper discussing the concept of service design and arguing that it can offer policy makers and practitioners a vision for the transformation of public services, as well as a path to get there. It lays out an agenda for action which shows how service design approaches can be applied systematically.

The collaborative state : how working together can transform public services (Demos collection 23)

Collection of case studies and papers which advocate collaboration as a new approach to running local public services. It attempts to provide answers to the questions, why work together?, where can the beginnings of new approaches be found? and what form would government take if it was redesigned for collaboration?

Whole woman: essential information for mums

A small booklet designed primarily for women, although it recognises that men experience domestic violence too. It acknowledges women's fears and encourages them to seek help for themselves and their children. It helps women to understand the impact of domestic violence on their children and encourages them to move on from a position of feeling powerless to being able to take action to improve the situation.