This report is based on evidence from joint area reviews (JARs) conducted in 73 local authority areas April 2007-July 2008. Key findings, recommendations and methodology are followed by sections on safeguarding; looked after children; children and young people with learning difficulties and/or disabilities; additional, education and other investigations; and service management and capacity to improve. Annexes give an overview of JAR grades awarded since April 2007 under the new methodology and a full list of JARs since April 2007.
This briefing provides an overview of what personalisation means for commissioners of social care services. It highlights the main tasks for commissioners delivering personalisation as ensuring the right balance of investment and shaping the market. It also looks at necessary changes to contracting and procurement models, with a shift towards outcomes-focused and person-centred approaches. Two practice examples are included.
Report presenting and analysing the results of research into the number and skills requirements of migrant workers in the Scottish social services sector.
The second Social Services Labour Market Report brings together a number of key data sources in order to analyse some of the major trends in the Scottish social services labour market (both children & young people and adult services).
Report of a study which sought people's views of existing health and social care services in Moray with a view to establishing a baseline of service user satisfaction levels against which future changes to services can be measured.
The purpose of this guidance is to describe and clarify good practice in health facilitation and health action planning and support localities to make progress on this and on reducing health inequalities experienced by people with learning disabilities. It builds on previous DH guidance and reflects the learning that has taken place since 2002 along with key recommendations of relevant recent reports and research. Short examples of good practice are included throughout.
Report advocating self-directed services as a means of transforming public services for the better. It contends that self-directed services can deliver personalised, lasting solutions to people's problems at lower cost and that they give people a real say in shaping the services they want.
Booklet offering information and advice on what action to take or how to complain in the event of poor or unsatisfactory service from an agency or organisation.
Report of a study which set out to gather evidence regarding the effects of citizen participation and whether involvement in community organisations assists people to connect with wider society. It also explored the processes at work in these organisations which allowed them to engage with citizens effectively.
Report that describes how well social work services are performing and what people who use services think about them. The messages are clear; the majority of people of all ages who use services and their carers have valued them and think they have made positive differences to their lives. Staff who provide services are committed and look for ways to improve the services they offer to people.