This paper was produced by Social Work Scotland's Service Development Change Programme. It includes a statement of what personalisation is in relation to public services, a discussion of what the application of this approach can achieve and an indication of the key areas which need to be considered in the development and implementation of this approach.
This guide tells you about a report called National Guidance on the Implementation of Local Area Co-ordination. The report shows how local area co-ordination has helped people with disabilities across Scotland get better lives.
It also shows that local area co-ordination can help local councils to save money.
Report explaining and proposing the concept of "citizen leadership" as a means of empowering service users and carers through enabling them to directly influence and shape the development and implementation of the Changing Lives agenda.
Following the public consultation on a Common Assessment Framework for Adults (CAF) the Department of Health is launching a further phase of Demonstrator Sites to address the issues raised during the consultation, and broaden the coverage of the Demonstrator Site Programme (DSP) to provide further evidence to support the development of CAF.
In this second phase the program was widen with different IT systems currently in use, whether provided commercially or in- house, and to include regional areas of England currently not represented in Phase 1.
The Social Care Institute for Excellence (SCIE) was commissioned by the Department of Health to consult on the green paper Independence, well-being and choice: Our vision for the future of social care for adults in England with service users (or potential service users) who are seldom heard or often described as being ‘hard to reach.'
Article which summarises the methods and findings of a study which examined the role of social care professionals in extended schools and children's centres. It was found that the extended school environment can help strengthen multi-agency relationships. The research was conducted by the National Foundation for Educational Research.
Report of the development and proceedings of the inaugural Scottish Young Carers Festival which took place at the Broomlee Centre in West Linton on 13th-14th September 2008. The festival's purpose was to gather 500 young carers together and give them the opportunity to air issues important to them and interact with key decision makers to influence the decisions and policies which affect them.
This report outlines the findings of a case management inquiry into the way in which a young man was placed by the Adult Placement Service in a family where he then seriously abused two children. The inquiry considers events in the areas of: response to the need for an emergency placement; care planning; and the Social Services Directorate's policy and procedures. Failure of the Leaving Care Team to carry out a risk assessment or pass on information about previous incidents to the Adult Placement Service are highlighted. Recommendations are included.
This leaflet summarises some key findings of the inspection of South Ayrshire Council’s social work services, which are set out in the full report published in September 2009.
Paper discussing the concept of service design and arguing that it can offer policy makers and practitioners a vision for the transformation of public services, as well as a path to get there. It lays out an agenda for action which shows how service design approaches can be applied systematically.