social services

Scotland's Social Services Labour Market: 2nd Report of National Workforce Group

The second Social Services Labour Market Report brings together a number of key data sources in order to analyse some of the major trends in the Scottish social services labour market (both children & young people and adult services).

Demonstrating how to deliver stroke care for adults in the community

This is an updated version of LAC(DH)(2008)2. It gives information about the scope and purpose of funding which the Department of Health introduced last year for all councils with adult social services responsibilities in England to demonstrate how to deliver stroke care for adults in the community.

Families information services: evaluation of services provided

This report begins with a summary giving the background; key findings; notes on childcare information; advice and assistance - the brokerage service; information about other services, facilities and publications; information on services for disabled children, children with special educational needs and for disabled parents; access to the information service; service delivery; changes made as a result of the extended information duty requirements; and barriers, ending with recommendations and notes on limitations of the research. The main text then pursues these themes in detail.

At a glance 4: Changing social care: an inclusive approach

Adult social care is changing, to put the people who use services at the heart of their own care and support. This requires a different approach from the social care workforce. This At a glance summary presents some ideas about how to successfully change social care services, based on the learning from two previous SCIE publications

Customer baseline study of older people : final report

Report of a study which sought people's views of existing health and social care services in Moray with a view to establishing a baseline of service user satisfaction levels against which future changes to services can be measured.

Health Action Planning and Health Facilitation for people with learning disabilities: good practice guidance

The purpose of this guidance is to describe and clarify good practice in health facilitation and health action planning and support localities to make progress on this and on reducing health inequalities experienced by people with learning disabilities. It builds on previous DH guidance and reflects the learning that has taken place since 2002 along with key recommendations of relevant recent reports and research. Short examples of good practice are included throughout.

Making it personal

Report advocating self-directed services as a means of transforming public services for the better. It contends that self-directed services can deliver personalised, lasting solutions to people's problems at lower cost and that they give people a real say in shaping the services they want.

If you are unhappy with a service - what can you do? : a guide for parents and carers (Finding out about)

Booklet offering information and advice on what action to take or how to complain in the event of poor or unsatisfactory service from an agency or organisation.

Towards a research and development strategy for social services in Scotland

Document laying out the rationale and evidence for an R&D strategy arising from the Changing Lives report which recommended such a strategy be developed and that the strategy should underpin the work of all five associated Change Programmes.

Start with people : how community organisations put citizens in the driving seat

Report of a study which set out to gather evidence regarding the effects of citizen participation and whether involvement in community organisations assists people to connect with wider society. It also explored the processes at work in these organisations which allowed them to engage with citizens effectively.