social services

Monologue about an older man weighing up personalised care. Performed by Iain Anderson - Radio Scotland's late night presenter. The script was written by Charlotte Barker, John Scott and Una Munro. Cover art in the downloadable audio is by Karen Irvine.

Clinical and social care governance is described as a framework within which Health and Personal Social Services organisations can demonstrate their accountability for continuous improvement in the quality of services and for safeguarding high standards of care and treatment.

Describes some creative ways of promoting personalisation to service users and practitioners. The four methods highlighted are: A board game called 'Whose shoes? - putting people first'; a website (shop4support) where people who use social care support services can choose them online; Social Care TV - to be launched by SCIE in October - which will include video about personalisation, and attending regional personalisation roadshows.

Report making the case for life skills training taking a central role in the provision of support and services for people at risk of social exclusion if these services are to be properly effective. It discusses the correct definition of life skills and presents a case study of a project for homeless people which has incorporated life skills development into its services.

Briefing paper giving an overview of social work services in Scotland including an outline of the legislative framework governing social work services, key policy themes and the organisation and funding of social work services.

Summary of a literature review undertaken to establish the context for practitioner research and its impact on practice through identifying practitioner research carried out in a social services context.

In 2003 the Department of Health introduced a new qualification for social workers. Previously a diploma, for the first time the social work qualification became a three-year degree course, a move which reflected the difficulty and professionalism of the job. Also for the first time, universities and colleges offering the degree were required to involve service users and carers in the design and delivery of the programme.

Collection of papers focusing on the theme of renewing and refocusing understanding of innovation. It explores the notion that everyday interactions between people and public services are a potential source of new ideas and that public services should be developed through participation and co-production.

Document reporting and discussing the results of a survey of mental health service users conducted to discover how isolated people with mental health problems felt, to determine the causes and triggers and how people overcome isolation.