communication skills

This resource starts with a quiz and a short case study to help the user understand the complexities of defining and identifying impairment as well as the difficulties faced by people who have these impairments. Then it will be able to explore four different scenarios which present tips on working with particular communication needs of service users.

The Department of Health, the Crown Prosecution Service and the Home Office have worked together to produce this practice guidance. The guidance is issued as part of the Home Office led Action for Justice programme, which said that good practice guidance on the provision of therapy prior to trial for vulnerable or intimidated adult witnesses would be issued.

This short training scenario was originally used in the context of introductory child protection training. It gives brief information from which participants are asked to identify what they are concerned about and what they would do next. A school is concerned about the behaviour of a disabled child.

This short training scenario was originally used in the context of introductory child protection training. It gives brief information from which participants are asked to identify what they are concerned about and what they would do next. Concerns have been raised about John by his Scout leader.

This short training scenario was originally used in the context of introductory child protection training. It gives brief information from which participants are asked to identify what they are concerned about and what they would do next. Concerns have been raised about Jane, 14, by her Gran.

The Government is committed to improving the treatment of victims of crime. This document is issued as part of Action for Justice, the implementation programme for Speaking up for Justice, the report of the interdepartmental review of vulnerable or intimidated witnesses. That report made a series of recommendations covering the investigation through to the trial and beyond, with the aim of assisting vulnerable or intimidated witnesses to give their best evidence.

This short training scenario was originally used in the context of introductory child protection training. It gives brief information from which participants are asked to identify what they are concerned about and what they would do next. Jeanie and her husband have a history of alcohol misuse. They have an 11 year old son, whom Jeanie says is misbehaving.

One of a series of reports providing the social services workforce with brief, accessible and practice-oriented summaries of published evidence on key topics.

Developed through a process of rapid appraisal, Insights seek to highlight the practice implications of research evidence and answer the 'So what does this mean in practice?' question for each topic reviewed.

This Insight focuses on the long-term emotional and psychological needs of stroke survivors and their carers.