communication skills

SCIE knowledge review 12 : teaching, learning and assessing communication skills with children and young people in social work education

This knowledge review is about identifying key findings about teaching, learning and assessing communication skills with children in social work education settings. Its main focus is to enable social work educators to apply these findings in the design and implementation of social work programmes. Knowledge review published by the Social Care Institute for Excellence (SCIE) in November 2006.

Life after stroke: the long-term emotional and psychological needs of stroke survivors and their carers (IRISS Insights, no.6)

One of a series of reports providing the social services workforce with brief, accessible and practice-oriented summaries of published evidence on key topics.

Developed through a process of rapid appraisal, Insights seek to highlight the practice implications of research evidence and answer the 'So what does this mean in practice?' question for each topic reviewed.

This Insight focuses on the long-term emotional and psychological needs of stroke survivors and their carers.

Diversity and difference in communication

Interpersonal communication in health and social care services is by its nature diverse. As a consequence, achieving good or effective communication – whether between service providers and service users, or among those working in a service – means taking account of diversity, rather than assuming that every interaction will be the same. This unit explores the ways in which difference and diversity impact on the nature of communication in health and social care services.

E-Readiness in the Social Care Sector: Building the capacity for e-learning

The Social Care Institute for Excellence (SCIE) commissioned Ipsos MORI to carry out a research programme with the following objectives: to establish whether the social care sector in England is ready to maximise the use of elearning in terms of technical and organisational infrastructure and in terms of the availability of e-learning content for social care; to provide an assessment of the current capacity of the social care sector as a whole to use and produce e-learning, in particular in internet-based learning, and to exploit its full potential in pursuit of improved services for users

Diversity and difference in communication - OpenLearn

This resource is one of the units on the Open University's OpenLearn website, which provides free and open educational resources for learners and educators around the world. This unit explores the ways in which difference and diversity impact on the nature of communication in health and social care services. Interpersonal communication in health and social care services is by its nature diverse.

Assessment and learning in practice settings: Centre for Excellence in Teaching and Learning

Assessment and Learning in Practice Settings (ALPS) is a collaborative programme between five Higher Education Institutions. ALPS aim is to ensure that students graduating from courses in health and social care are fully equipped to perform confidently and competently in their professional careers.

Task Centred Casework

This multimedia learning object provides an introduction to the "task-centered" model of social work intervention. This model was based on the work of Sigmund Freud and the psychoanalysts. Psychoanalytic social work emphasised relationship-focused intervention with the professional adopting the role of the 'expert'.