communication

Guide recommending methods to give people with learning disabilities and carers greater involvement in assessing service quality so that their input can be used to continually improve the quality of services provided.

Good communication, both oral and written, is at the heart of best practice in social work. Communication skills are essential for establishing effective and respectful relationships with service users, and are also essential for assessments, decision making and joint working with colleagues and other professionals.

This learning object is to introduces Practice Learning Qualification (PLQ) candidates to key concepts and theories relating to communication within the contexts of education, health and social services. It uses the specific context of practice learning within social work education to introduce and explore the themes of verbal, non-verbal and written communication, and communication across diverse situations. In particular it highlights the values and techniques involved in giving and receiving feedback during professional practice learning.

Study analysing the parent-child relationship and showing that deep parental involvement and positive parent-child interaction lasts throughout childhood and into the teenage years for most young people.

This resource - Getting it right together on learning disabilities, has been written for all pre-registration nursing students in Scotland. It comprises five units of study that will support something in the order of 12 to 15 hours of directed and, or, facilitated learning on a range of issues that relate to learning disabilities. Unit 5 considers key issues involved in working with people with learning disabilities.

Report of a research project which aimed to provide a better understanding of the administrative workload of mental health workers. It sheds some light on the more complex questions about administrative processes and shows where small changes may make processes more effective.