communication

It's our Health Service! :improving the health of people with learning disabilities : a guide for NHS services, their partners and advocacy groups

Guide recommending methods to give people with learning disabilities and carers greater involvement in assessing service quality so that their input can be used to continually improve the quality of services provided.

SCIE knowledge review 06: teaching and learning communication skills in social work education

Good communication, both oral and written, is at the heart of best practice in social work. Communication skills are essential for establishing effective and respectful relationships with service users, and are also essential for assessments, decision making and joint working with colleagues and other professionals.

Communication. Key concepts in verbal, non-verbal and written communication for the Practice Learning Qualification.

This learning object is to introduces Practice Learning Qualification (PLQ) candidates to key concepts and theories relating to communication within the contexts of education, health and social services. It uses the specific context of practice learning within social work education to introduce and explore the themes of verbal, non-verbal and written communication, and communication across diverse situations. In particular it highlights the values and techniques involved in giving and receiving feedback during professional practice learning.

The parent-child relationship: a family strength

Study analysing the parent-child relationship and showing that deep parental involvement and positive parent-child interaction lasts throughout childhood and into the teenage years for most young people.

Getting it right together : unit 5 : working with people with learning disabilities

This resource - Getting it right together on learning disabilities, has been written for all pre-registration nursing students in Scotland. It comprises five units of study that will support something in the order of 12 to 15 hours of directed and, or, facilitated learning on a range of issues that relate to learning disabilities. Unit 5 considers key issues involved in working with people with learning disabilities.

A report on the administrative workload for mental health workers

Report of a research project which aimed to provide a better understanding of the administrative workload of mental health workers. It sheds some light on the more complex questions about administrative processes and shows where small changes may make processes more effective.