communication

National care standards: foster care and family placement

These standards were developed to improve the quality of care and service for those in foster care. The standards cover the following activities: recruiting, selecting, approving, training and supporting foster carers; matching children and young people with foster carers; supporting and monitoring foster carers; and the work of agency fostering panels and other approval panels. The standards do not apply to the services provided directly by foster carers themselves.

All about autistic spectrum disorders

This booklet has been written primarily for parents, carers and other family members when a child has been diagnosed as having an autistic spectrum disorder. It will also be of interest to those who are professionally involved, such as teachers, GPs, speech and language therapists and health visitors. This booklet gives information on some of the most common questions, suggests further publications and gives the addresses of useful organisations.

Listening as a way of life : are equalities an issue? Finding out what young children think

Resource that highlights how listening to children is an integral part of understanding what they are feeling and is key to helping children to make sense of differences.

Review of clinical and social care governance arrangements in health and social care trusts in Northern Ireland, 2008: Southern Health and Social Care Trusts

Clinical and social care governance is described as a framework within which Health and Personal Social Services organisations can demonstrate their accountability for continuous improvement in the quality of services and for safeguarding high standards of care and treatment.

Safe from bullying in further education colleges

UK Government guidance outlining the types of bullying which might occur in FE colleges and the steps which can be taken to both prevent bullying happening and respond effectively when it does happen.

Effective communication with service users

This briefing paper looks at effective communication with service users to improve health and social care services provision to black and minority ethnic communities.

Managing challenging behaviour

In this resource the opportunity is given to explore how children communicate through their behaviour and learn some techniques for managing challenging behaviour. Also explored is the importance of reflecting and learning from interventions.

Listen then commission

This report was submitted by the Fostering Network to the Department of Health setting out the scope and process of the project. The project’s prime objective was to consider how the views of young people can be included within the commissioning process to best effect, setting out recommendations for good practice.