communication

North Ayrshire Child Protection Committee Annual Report: April 2005 - March 2006 and Business Plan: April 2006 - March 2007

This Annual Report and Business Plan dovetails with the overarching outcomes as detailed in North Ayrshire’s Integrated Children’s Services Plan (2005-2008) and reviews the performance of the Committee in accordance with the Scottish Executive's performance indicators.

The Advocacy Conference 2003 : practice issues in advocacy

This conference report discusses the outcomes of workshops carried out by the Advocacy Safeguards Agency (ASA) and the Scottish Independent Advocacy Alliance (SIAA) in association with the Scottish Executive. In preparation for revising guidance on advocacy provision, these workshops focused on good practice in advocacy which highlighted some of the issues advocates, advocacy organisations and others would like guidance on.

Planning for pandemic influenza in social care

Guidance, consisting of nine separate modules, which aims to supply social care organisations with the tools and resources necessary to plan for and cope with the challenges posed by pandemic influenza.

Young people's writing : attitudes, behaviour and the role of technology

Report presenting the findings of a survey which explored how much young people enjoy writing, what type of writing they engage in, how good they think they are at writing and what they think about writing.

Safe from bullying : guidance for local authorities and other strategic leaders on reducing bullying in the community

UK Government guidance outlining the types of bullying which might happen in the community and actions which can be taken to both stop bullying happening and respond effectively when it does happen.

Task Centred Casework

This multimedia learning object provides an introduction to the "task-centered" model of social work intervention. This model was based on the work of Sigmund Freud and the psychoanalysts. Psychoanalytic social work emphasised relationship-focused intervention with the professional adopting the role of the 'expert'.

How can we ensure culturally competent services? (Outline 14)

Paper looking at what needs to be done to achieve 'cultural competence' in health and social care services, i.e. to make these services ever more equal for people from minority ethnic communities.

SCIE research briefing 3: Aiding communication with people with dementia

Communication is a two-way process. Effective communication can improve the quality of life for a person with dementia. However, experts highlight that people with dementia lack the opportunity to talk and express their feelings about the quality of their own life and services they receive.

The talking cure : why conversation is the future of healthcare

Paper looking at the types of conversations which take place between doctors and patients, particularly concerning diabetes and mental illness. It concludes that doctors are learning to talk and listen to ever more assertive patients and that improving the quality of conversations is vital to empowerment and innovation.

Community care and mental health services for adults with sensory impairment in Scotland

This paper outlines the key findings from a study which examined the community care and mental health needs of, and current service provision for, sensory impaired adults in Scotland. The study involved a literature review, a mapping exercise of existing services, and consultation with service planners and providers and with service users and their carers. The research focussed on Deaf, deafened, blind, partially sighted and dual sensory impaired adults.