Casework practice is the process whereby, for example, housing officers, anti-social behaviour officers and neighbourhood wardens work with a tenant who has reported a racist incident to help resolve a complaint. This article focuses on the need for racist/hate incident case workers to be aware of the value of empowerment, and to be able to offer an empowering service when working directly with clients.
Staff working in acute mental health inpatient units and supported housing projects often face difficulties in finding more suitable accommodation for their clients with mental health problems when the needs of these clients change. Service users stuck in inappropriate settings may be offered little choice of move-on housing, or may have to leave the area they come from to find something that meets their current needs. This briefing paper is the result of a recent study identifying a number of issues of concern in London, and suggesting strategies for tackling them.
This research and development project aimed to assist housing associations and local authorities to establish fair, efficient and effective arrangements for carrying out home adaptations. The report covers legislation and funding policy on adaptations; barriers to effective partnership, which included uncertainty about the law and guidance, structural factors and poor communications; and setting up an adaptation agreement.
Tackling antisocial behaviour is a key activity for housing organisations across the UK. This ‘action framework’ focuses specifically on Scottish policy and practice. It uses a systematic process approach towards tackling antisocial behaviour organised in seven photocopiable core tasks. Designed to develop staff awareness, and strategic planning and monitoring, it can also form the basis of in-house training programmes.
A study of the impacts of housing stock transfers undertaken since 1997 across Britain. This research looks at the transfer of housing stock from councils to specially established housing associations, concentrating on the ‘second generation’ of transfers carried out since 1997.
This guidance has been produced by the Scottish Housing Regulator in partnership with Stonewall Scotland and the LGBT Centre for Health and Wellbeing. The guidance highlights the key drivers for addressing homophobic and transphobic harassment and gives a brief outline of previous work funded by Communities Scotland that highlights LGBT housing needs and providing guidance for social housing providers.
This government strategy, developed in partnership with the Housing Community Network, sets out how residents, along with their community associations, can get involved in developing their local services to improve their quality of life. The Strategy briefly discusses different models and methods of involvement. An "Action Plan" which outlines key themes and priorities for the next three years is also included.
The Committee has asked for our views on access to housing in local areas, on homelessness legislation and on housing supply generally. Since each of these is a big issue in its own right, in the evidence below, Shelter has looked mainly at progress towards the 2012 homelessness target and at some of the implications of that target.
Children and young people in Scotland continue to live in run-down, overcrowded, damp housing or are stuck in temporary housing affecting all aspects of their current and future lives. This report presents an overview of the bad housing and homelessness situation in Scotland.
Review providing a synthesis of recent youth research with a specific bearing on the housing transitions of young people in the UK and highlighting some of the most important concerns of young people in connection with housing.