patients

Report describing the structure of primary care services in NHS Greater Glasgow and Clyde and the population they care for. It also looks at what these services do and their capacity to respond to population health needs. Finally, it highlights future challenges facing primary health care services.

This research was commissioned by the Scottish Government as part of Better Together Scotland’s Patient Experience Programme. The objectives of this work were to establish a hierarchy of issues important to Scottish patients receiving hospital inpatient care and to test for differences in priorities among demographic groups. The results could then be used to inform the development of tools to measure inpatient experiences across Scotland.

This learning object is one of a set of exercises and activities taken from the book 'Modern Social Work Practice' written by Mark Doel and Steven Shardlow. This resource looks at advocacy and presents seven possible 'hidden agendas' at a hospital ward round. The student wants to advocate for the client to return to his home, but each hidden agenda might explain the other professionals’ involved in the ward round reluctance to accept the student's view. The activity helps students to practise whether and how they might open up the hidden agendas.

Document offering practical advice and information to help NHS organisations meet their responsibilities with regard to sexual orientation and employment or health care delivery.

This resource was produced by the Integrated Care Network (ICN) which provides information and support to frontline NHS and Local Government organisations seeking to improve the quality of provision to users, patients and carers by integrating the planning and delivery of services.

Key to the role of the ICN is the facilitation of communication between frontline organisations and central government, so that policy and practice inform each other effectively. The ICN is part of the Care Services Improvement Partnership (CSIP).

Paper looking at the types of conversations which take place between doctors and patients, particularly concerning diabetes and mental illness. It concludes that doctors are learning to talk and listen to ever more assertive patients and that improving the quality of conversations is vital to empowerment and innovation.

Project MATCH was the largest and most expensive alcoholism treatment trial ever conducted. The results were disappointing. There were essentially no patient-treatment matches, and three very different treatments produced nearly identical outcomes. These results were interpreted post hoc as evidence that all three treatments were quite effective. We re-analyzed the data in order to estimate effectiveness in relation to quantity of treatment.

Paper summarising the policy literature and research concerning why older people living at home may deliberately or unintentionally fail to take all of their prescribed medication when they need to and what measures may be effective in helping them comply with the prescribed doses.

Report assessing the state of the health care system in Scotland, pinpointing both its strengths and weaknesses. It also compares the Scottish system with the health care systems of other European countries to find out if any lessons could be learned from their systems.

Document setting out Scotland's eHealth strategy which involves utilising the power of information technology and electronic information to help ensure that patients receive the right care from the right clinicians at the right time in order to achieve the right outcomes.