health care

Paper looking at the types of conversations which take place between doctors and patients, particularly concerning diabetes and mental illness. It concludes that doctors are learning to talk and listen to ever more assertive patients and that improving the quality of conversations is vital to empowerment and innovation.

Briefing paper intended to give housing professionals an insight into the evolving personalisation of the services agenda, person-centred practice and developments in refocusing services on delivering outcomes for service users.

The Government is determined to work in partnership with parents and with communities to ensure that every child gets the best start in life and the ongoing support they and their families need to allow them to fulfil their potential, irrespective of race, gender, background or circumstances.

Brief guide to the national minimum standards for care homes for older people in England covering topics such as what to expect from care homes, rights and complaints procedures.

Document laying out national minimum standards issued by the Secretary of State for Health which apply to care homes providing accommodation, nursing or personal care to older people.

Report aiming to raise the profile of housing within health and social care partnership agendas through providing practical examples of how services and agencies need to connect in order to deliver the services people need.

Document setting out UK Government standards for all child care services. There are 14 national standards, each representing a particular quality outcome such as child protection and environment and a minimum standard of quality below which no provider may fall.

Report of a study which sought people's views of existing health and social care services in Moray with a view to establishing a baseline of service user satisfaction levels against which future changes to services can be measured.

The National Offender Management Service is subject to the requirements of the Disability Discrimination Act. This thematic report draws together information from prisoner surveys and inspection reports between 2006 and 2008, together with responses from 82 prison disability liaison officers (DLOs), to examine how well prisons are currently able to discharge these duties. Areas covered include: environment and relationships; safety; health services; activities; and resettlement. The report makes a number of recommendations.

The purpose of this guidance is to describe and clarify good practice in health facilitation and health action planning and support localities to make progress on this and on reducing health inequalities experienced by people with learning disabilities. It builds on previous DH guidance and reflects the learning that has taken place since 2002 along with key recommendations of relevant recent reports and research. Short examples of good practice are included throughout.