When the Accounts Commission published its findings on the Best Value audit on Aberdeen City Council in May 2008 following a public hearing, it requested a further report from the Controller of Audit in 12 months’ time. In this progress report, the Commission is encouraged by the prompt and decisive action taken by the council, and taking into account the timescale, commends the council on its progress across a range of activity.
Paper examining the impact of devolution in Scotland on poverty and income inequality for particular groups in Scotland. It outlines how income is distributed across Scotland and aims to make a contribution to debates on what can be done to lessen income inequality.
Collection of papers focusing on how the role of the professional will develop in the future. It looks at the ways professionalism is changing and evolving in various sectors such as policing, teaching, children's services and the voluntary sector.
BIHR report containing a series of case studies illustrating how ordinary people have benefited from the Human Rights Act in their dealings with public bodies.
Report advocating self-directed services as a means of transforming public services for the better. It contends that self-directed services can deliver personalised, lasting solutions to people's problems at lower cost and that they give people a real say in shaping the services they want.
Discussion paper presenting the results of an international survey of public service co-design, a method whereby service users and providers work together to shape the content, form and delivery of services. It also highlights the advantages offered by co-design and describes its practical and political nature.
Report of a study which set out to gather evidence regarding the effects of citizen participation and whether involvement in community organisations assists people to connect with wider society. It also explored the processes at work in these organisations which allowed them to engage with citizens effectively.
This literature review examines the ways in which young carers come to the attention of voluntary and statutory agencies, and factors inhibiting identification. It identifies the ways in which young carers’ needs are assessed and it examines approaches to service provision by both statutory and voluntary agencies. The review also identifies approaches that are successful in meeting the social, educational and health needs of young carers.
Discussion paper on scrutiny in the public sector and whether regulation bodies are effective in ensuring public services are meeting the needs of users.
A series of masterclasses held in Glasgow 2009-2010. Features video interviews with the speakers: Charlie Leadbeater, Tony Wells, Euan Semple.