public sector

Scotland is facing a significant reduction in available resources for public services. With some protection offered to the NHS and clear expectations on local authorities in relation to performance and a council tax freeze, social work and social care face an unprecedented challenge.

This document details the Association of Directors of Social Work's (ADSW) plans to provide professional leadership at a time where transformational change is required in public services.

The Scottish Government recognises that empowering communities and reforming public services are key to achieving improved outcomes for all of Scotland. 

The Community Empowerment (Scotland) Bill is intended to provide a legislative underpinning that will support and drive forward these key areas of policy.

Report writtten primarily for those with responsibility for shaping the future of public services in the UK. It responds to an increased appetite for more information on the subject of design in public services.

Working paper that summarises the findings of a research project into third sector partnerships for public service delivery.

The research was based on five case studies of organisations involved in public service delivery in different policy fields including housing, welfare, and employment services, preceded by a period of scoping research with national interviewees.

The first part of this report shares the experiences of voluntary organisations, and one local authority, involved in the transformation of public services. There are some learning points from the Work Programme and Community Budgets but its main focus is on sharing best practice and innovation. This includes coproduction in commissioning, large and small organisations working in consortia, and the use of open-data to increase accountability.

Report that outlines findings from the first three years of a longitudinal research project examining The changing public services landscape in Scotland: opportunities and challenges. This work was commissioned by the Scottish Government and, using qualitative case studies and focus groups, has been tracking the way in which a selection of third sector organisations (TSOs) have responded to the changing opportunities and challenges over a period of three years starting from 2009/2010.

There is a growing body of understanding about how technology can be used to support job seekers: providing responsive pathways that help establish (and extend) the job seeker’s connections; supporting the development of new skills; providing access to new markets and new forms of employment, and of course searching for, and applying for jobs more easily.

Report that examines strategies to influence use of social media and social networking in the ICT sector in Peru, online public policy consultations, as well as exploring the use of social networking services in public administration.

Study that explored the role of place-based leadership in tackling social exclusion, drawing directly on the experience of three innovative cities – Bristol and Swindon in the UK, and Enschede in The Netherlands – to generate new insights into radical changes to public services.