Report of a study which set out to assess local authority practice on housing service self-assessment and performance management as well as gather evidence to facilitate the drawing up of good practice guidance in this area.
Report presenting the findings of a review which was set up to assess whether services were adequately meeting the mental health needs of children and young people in Wales.
In particular, its aim was to discover how comprehensive, accessible and effective services were and whether robust mechanisms were in place for managing service delivery and improvement.
YouTube video on EAS which is a system designed to allow employees in local government, schools and other organisations to access and share sensitive information in order to improve services for children, learners and citizens.
This publication reports on a study that investigated recent developments in the UK and Republic of Ireland in services for young people who have demonstrated sexually abusive behaviour. The authors carried out: a literature review; a survey of key experts; a study of structural and management issues in this area; a mapping survey; analysis of policy documents; a qualitative study of service user perspectives. Findings from each activity are discussed separately before being drawn together in the final chapter.
Podcast of a talk by Carole Wilkinson, Chair, Workforce Change Programme and Chief Executive of the Scottish Social Services Council given at the "What has Changing Lives changed?" conference, Aberdeen Exhibition and Conference Centre, 03/03/2009.
Document setting out the national minimum standards expected of domiciliary care agencies in England to ensure good quality personal care and support for people while living in their own home in the community.
In this episode of Radio 4's Thinking Allowed series, following the interview with Sociologist James Stockinger in September 2004, Professor Peter Nolan talks to Laurie Taylor on the uniqueness of the British the public sector ethos and finds out why its employees, despite being the most motivated, are the most demoralised sector of the workforce. This segment is second of three discussions in the audio clip.
Report describing the Search for Acute Solutions Project which was set up in 2002 to find ways of making acute inpatient mental health care better. It reports the lessons learned from the experience of the project on how to improve hospital care in mental health.
Document specifying the skills and knowledge needed by workers filling job retention roles. It is aimed at anyone commissioning, providing and recruiting staff for employment retention services.