Conference report written in partnership with In Control, Action for Children and the Office of Public Management, which gives an insight into the current issues and challenges and highlights the ongoing debate.
Presentation by Ronnie Paul, Head of Housing and Social Work Resources, North Lanarkshire Council at the Working Together to Meet the Financial and Reform Agenda Challenges event, held on Tuesday 11 January in Edinburgh.
Caroline Tomlinson tells the story of her son Joe, the first person in the UK to receive an individual budget which fundamentally improved the quality of his life.
Kirstein Rummery, Chair of the Social Policy at the University of Stirling, speaks about personalisation and some of the issues involved. The talk was delivered at the Personalisation and Community Capacity, a joint seminar and workshop by the Perth and Kinross Council and University of Stirling Partnership. It was held at the University of Stirling on 4 December 2009.
This report draws on the learning from six councils and shows how they have begun to change their approach to contracting, service development and provider relationships to be more compatible with the aims of personalisation and personal budgets. It provides a summary of the main components of the contractual models identified (personal budgets, service personalisation and outcomes focused framework contracts), a framework for understanding the relationship between them and a brief account of the key messages from the case studies.
Pamphlet arguing that public sector efficiency can only be achieved through creating more effective services which are personalised and delivered collaboratively. It also provides guidance on how this can be done.
Briefing paper explaining many of the key features of self-directed support such as direct payments and individual budgets.
Paper looking at the types of conversations which take place between doctors and patients, particularly concerning diabetes and mental illness. It concludes that doctors are learning to talk and listen to ever more assertive patients and that improving the quality of conversations is vital to empowerment and innovation.
Report advocating self-directed services as a means of transforming public services for the better. It contends that self-directed services can deliver personalised, lasting solutions to people's problems at lower cost and that they give people a real say in shaping the services they want.
Paper examining the ways in which personal budgets will affect the social and health care market. It considers what prospective budget holders know and think about personal budgets, how they would spend it and what difficulties they foresee. It also suggests the likely challenges local authorities and other providers will face in delivering the personalisation agenda and makes recommendations on how to make the transition successfully.