This report presents the findings of a qualitative evaluation of the Jobseeker Mandatory Activity (JMA) pilot. The JMA provided extra support to help Jobseeker's Allowance (JSA) claimants back into the labour market.
The focus was on those aged 25 years or more that had been claiming benefits for six months. The intervention comprised a three-day work-focused course delivered by external providers followed by three Jobcentre Plus personal adviser interviews. The pilot was tested in ten areas over a two-year period with the first customers entering provision in April 2006.