guidelines

For more outcomes-focused resources, see the Outcomes Toolbox.

Taking an outcomes approach means engaging with the person and significant others to find out what matters to them, what they hope for and what they want to be different in their lives. An outcomes approach involves thinking about what role the person themselves might play in achieving their outcomes, which can be a significant shift from more traditional services where the solutions are viewed as located on the service side.

This guide looks at what is required to ensure quality assessment and planning in developing an outcomes-focused approach.

Designed to guide health professionals through the national information resources available to support effective communication with parents and improve maternal and child health outcomes.

It covers pre-conception, pregnancy, infancy, toddler and the pre-school period up to the age of 5 years. It also signposts to related services and resources to support parents and carers.

Guide that outlines some suggestions to help parents limit the risk of their child having negative experiences online and understand what action can be taken if they do.

This guide also suggests some resources that will help children get the most out of the Internet at home and in the community. It presents some case studies of actual experiences people with learning disabilities and autism have had online and learning points that can be taken from these experiences.

The Troubled Families programme is about change – for families and for services, and this report is an aid for that change. It is a tool to help local authorities and their partners, who have asked for guidance on how best to work with troubled families, and for the evidence about family intervention to be brought together in one place.

The report looks at academic evidence, local evaluations of practice, what practitioners have told us works in their services and what families tell us makes this work different and successful for them. 

For more outcomes-focused resources, see the Outcomes Toolbox.

Web page of information on the Talking Points outcomes approach, including background and links to staff development and leadership material; sample tools; information for service users and carers; using outcomes data; and digital stories.

For more outcomes-focused resources, see the Outcomes Toolbox.

A support pack for staff that focuses on the outcomes important to users and carers in Scotland. The philosophy of this approach is one that emphasises the strengths, capacity and resilience of individuals, builds upon natural support systems and includes consideration of wider community based resources.

For more outcomes-focused resources, see the Outcomes Toolbox.

In Scotland, work has progressed on developing an approach to outcomes based working called Talking Points. Recording has been identified as one of three key elements essential to maximising the benefits of an outcomes approach.

For more outcomes-focused resources, see the Outcomes Toolbox.

Briefing which looks at how a personal outcomes approach can support making a difference to people using services and support.

For more outcomes-focused resources, see the Outcomes Toolbox.

Guide developed by the Joint Improvement Team to support the continued implementation of the Talking Points: Personal Outcomes Approach. While the Talking Points approach was developed primarily with reference to health and social care, it is increasingly evident that many of the principles and practice issues are relevant to outcomes based working across service sectors. The guide draws together evidence from research and practice and presents an overview of the key messages and learning from that work.

The Care and Support White Paper published in July 2012, set out the government’s vision for a reformed care and support system, building on the 2010 Vision for Adult Social Care and framework for transparency and quality in adult social care. The ASCOF for 2013/14 will support councils to rise to the challenge of delivering key White Paper priorities by providing a clear focus for local priority setting and improvement, and by strengthening the accountability of councils to local people.