guidelines

For more outcomes-focused resources, see the Outcomes Toolbox.

Web page of information on the Talking Points outcomes approach, including background and links to staff development and leadership material; sample tools; information for service users and carers; using outcomes data; and digital stories.

For more outcomes-focused resources, see the Outcomes Toolbox.

A support pack for staff that focuses on the outcomes important to users and carers in Scotland. The philosophy of this approach is one that emphasises the strengths, capacity and resilience of individuals, builds upon natural support systems and includes consideration of wider community based resources.

For more outcomes-focused resources, see the Outcomes Toolbox.

In Scotland, work has progressed on developing an approach to outcomes based working called Talking Points. Recording has been identified as one of three key elements essential to maximising the benefits of an outcomes approach.

For more outcomes-focused resources, see the Outcomes Toolbox.

Briefing which looks at how a personal outcomes approach can support making a difference to people using services and support.

For more outcomes-focused resources, see the Outcomes Toolbox.

Guide developed by the Joint Improvement Team to support the continued implementation of the Talking Points: Personal Outcomes Approach. While the Talking Points approach was developed primarily with reference to health and social care, it is increasingly evident that many of the principles and practice issues are relevant to outcomes based working across service sectors. The guide draws together evidence from research and practice and presents an overview of the key messages and learning from that work.

The Care and Support White Paper published in July 2012, set out the government’s vision for a reformed care and support system, building on the 2010 Vision for Adult Social Care and framework for transparency and quality in adult social care. The ASCOF for 2013/14 will support councils to rise to the challenge of delivering key White Paper priorities by providing a clear focus for local priority setting and improvement, and by strengthening the accountability of councils to local people.

This Introduction to... briefing gives a brief overview of the adult mental health (AMH) system, and the legislation and guidance that covers the structure and delivery of services. It is aimed at people who have little or no experience in this area.

This is a short introduction to using information and communication technology (ICT) in activities for people with dementia. It is aimed at managers and staff in the care sector, and those who organise activities for people with dementia. It's a plain language guide about using mainstream technologies - you don't need to be technically minded.

Guidance that aims to define how the social and emotional wellbeing of vulnerable children aged under 5 years can be supported through home visiting, childcare and early education.

The recommendations cover:
- strategy, commissioning and review
- identifying vulnerable children and assessing their needs
- ante- and postnatal home visiting for vulnerable children and their families
- early education and childcare
- delivering services

Protecting children from harm is a key issue for health and social care. The publication of the Scottish Government’s revised National Child Protection Guidance (2010) seeks to take account of recent policy and practice developments and to reflect the principles, values, and National Practice Model of the Getting It Right for Every Child (GIRFEC) approach.