Guide that has been developed to support the collection and use of personal outcomes data. Personal outcomes data refers to information gathered from people supported by health and social services and their unpaid carers about what's important to them in their lives and the ways in which they would like to be supported. The guide is divided into three parts.
Part 1 explores the links between an outcomes approach and qualitative data, why qualitative data is important and what it can achieve.
A guide to co-production in social care and how to develop co-productive approaches to working with people who use services and carers.
One of a series of reports providing the social services workforce with brief, accessible and practice-oriented summaries of published evidence on key topics. This Insight, written by Dr Emma Miller, Honorary Senior Research Associate at Glasgow School of Social Work, considers some of the challenges of measuring outcomes and emerging responses to these.
Manual about service users being involved in the on-going systems and procedures of services.
Review which establishes the nature of activity in respect of the approach across partnerships and providers across Scotland, in particular since an earlier review in 2008. It is based primarily on interviews with forty key informants (from partnerships, providers and national organisations) and responses from a sample of those already using Talking Points to a web-based survey. Talking Points is an approach which focuses on assessing the outcomes important to the individual, planning how they will be achieved and reviewing the extent to which they have been attained.
Guidance that is supplementary to, and should be read in conjunction with the Scottish Government 'National guidance for child protection in Scotland 2010'. The guidance outlines key definitions and concepts, specifically a definition of what constitutes child abuse and neglect and harm/significant harm.
Guidance that aims to support and assist practitioners at all levels in every agency, to be able to approach the task of risk identification, assessment, analysis and management with more confidence and competence.
It seeks to provide tools that, if used, support methodical and systematic approaches to not only better understanding risk and its presentation with children and families, but also enhance interventions and potential outcomes.
Guide to help commissioners who, in the Care and Support White Paper, will have a legal responsibility to promote a range of quality services that meet their community’s needs, to address the supply issue; helping them work with people and communities to create a local market place, inclusive of diverse and vibrant providers, with micro-enterprises at its heart.
It begins with a new Personalised Commissioning Model. The guide builds upon previous work from Shared Lives Plus.
Initiative established at the University of Glamorgan in January 2009 to undertake consultancy and research in the field of narrative and storytelling, with a particular focus on public services and research. It has taken commissions from organisations such as Equalities and Human Rights Commission, Newport Social Services, Care Council for Wales and Mind Cymru.
There has been particular interest from organisations seeking to create digital, multimedia narratives that can be disseminated and presented at conferences, online and on DVD.
Breaking Barriers offers a range of digital storytelling services, including adapting stories into broadcast short films. The organisation works on customised projects in partnership with others, and also makes single commissioned digital stories.