Guide that has been developed to support the collection and use of personal outcomes data. Personal outcomes data refers to information gathered from people supported by health and social services and their unpaid carers about what's important to them in their lives and the ways in which they would like to be supported. The guide is divided into three parts.
Part 1 explores the links between an outcomes approach and qualitative data, why qualitative data is important and what it can achieve.
One of a series of reports providing the social services workforce with brief, accessible and practice-oriented summaries of published evidence on key topics. This Insight, written by Dr Emma Miller, Honorary Senior Research Associate at Glasgow School of Social Work, considers some of the challenges of measuring outcomes and emerging responses to these.
Guidance for all practitioners including those working in: children and family social work; health; education; residential care; early years; youth services; youth justice; police; independent and third sector; and adult services who might be supporting parents with disabled children or involved in the transition between child and adult services.
Manual about service users being involved in the on-going systems and procedures of services.
Review which establishes the nature of activity in respect of the approach across partnerships and providers across Scotland, in particular since an earlier review in 2008. It is based primarily on interviews with forty key informants (from partnerships, providers and national organisations) and responses from a sample of those already using Talking Points to a web-based survey. Talking Points is an approach which focuses on assessing the outcomes important to the individual, planning how they will be achieved and reviewing the extent to which they have been attained.
The introduction of national care standards and a strong and effective regulatory regime, along with a payment for quality agenda that has been devised to reward the best performing care homes, has delivered a general improvement in the overall quality of care provided.
However, the current mix of services within the care home market is not producing optimum outcomes, when viewed from a whole system and care user’s perspective.
This document presents a summary of recommendations forthe future of residential care for older people in Scotland.
Guidance that is supplementary to, and should be read in conjunction with the Scottish Government 'National guidance for child protection in Scotland 2010'. The guidance outlines key definitions and concepts, specifically a definition of what constitutes child abuse and neglect and harm/significant harm.
Guidance that aims to support and assist practitioners at all levels in every agency, to be able to approach the task of risk identification, assessment, analysis and management with more confidence and competence.
It seeks to provide tools that, if used, support methodical and systematic approaches to not only better understanding risk and its presentation with children and families, but also enhance interventions and potential outcomes.
Guide to help commissioners who, in the Care and Support White Paper, will have a legal responsibility to promote a range of quality services that meet their community’s needs, to address the supply issue; helping them work with people and communities to create a local market place, inclusive of diverse and vibrant providers, with micro-enterprises at its heart.
It begins with a new Personalised Commissioning Model. The guide builds upon previous work from Shared Lives Plus.
A guide to co-production in social care and how to develop co-productive approaches to working with people who use services and carers.