shared services

Research that explores the continued evolution of the housing association sector and the challenges of delivering front-line and back-office services cost effectively. 

It is designed to help to inform and develop a conversation within the industry, and to draw attention to the factors relevant to organisations considering outsourcing or shared services. It focuses primarily on housing associations. 

Report that focuses on the key themes that emerged from the research, specifically the nature and scale of the benefits delivered in practice by shared service arrangements. It also outlines an evaluation tool that has been developed to help identify financial and non-financial share service benefits and to monitor delivery progress.

This report from Localis looks at the emerging experience from the first group of shared chief executive arrangements. It is based upon interviews with leaders and chief executives of both successful arrangements, as well as those which did not eventually proceed to share. Its aim is to highlight the lessons and factors behind progression, and by so doing inform the sector, and the debate generally, as to the necessary ingredients for a successful and sustainable shared chief executive initiative.