personal outcomes

Understanding and measuring outcomes: the role of qualitative data

Guide that has been developed to support the collection and use of personal outcomes data. Personal outcomes data refers to information gathered from people supported by health and social services and their unpaid carers about what's important to them in their lives and the ways in which they would like to be supported. The guide is divided into three parts.

Part 1 explores the links between an outcomes approach and qualitative data, why qualitative data is important and what it can achieve.

Developing a personal outcomes approach: Julie Gardener (Audio recording)

Julie Gardener, Assistant Director of VOCAL (Voice of carers across Lothian) talks about developing a personal outcomes approach and outcomes for integration of health and social care.

The audio recording was made on the 25 February 2013 at an event organised by the Social Services Research Group (SSRG) entitled, 'Improving outcomes through integrated social care and health'.

For further information about the event see: http://ssrg.org.uk/events-2013/

Good conversations: assessment and planning as the building blocks of an outcomes approach

Taking an outcomes approach means engaging with the person and significant others to find out what matters to them, what they hope for and what they want to be different in their lives. An outcomes approach involves thinking about what role the person themselves might play in achieving their outcomes, which can be a significant shift from more traditional services where the solutions are viewed as located on the service side.

This guide looks at what is required to ensure quality assessment and planning in developing an outcomes-focused approach.

Reach: standards in supported living

What is it? A definitive set of standards for supported living. The second edition contains a multimedia CD, video footage, an It's my life pack and a full service review pack. The It's my life toolkit evaluates progress towards achieving outcomes desired by individuals. This involves the individual and their circles of support (should not involve service provider). AND Service Review toolkit (takes 12 months) and evaluates the service through service review.

ASCOT (Adult social care outcomes toolkit)

What is it? This is a tool that can be used to calculate the overall ASCOT well-being score for individuals on the basis of their responses to questions about their current social care-related quality life (SCRQoL), and their SCRQoL in the absence of services.

Who is it for? For use with adults. The aim is for the measure to be applicable across as wide a range of user groups and care and support settings as possible.