measuring outcomes

For more outcomes-focused resources, see the Outcomes Toolbox.

Guide that has been developed to support the collection and use of personal outcomes data. Personal outcomes data refers to information gathered from people supported by health and social services and their unpaid carers about what's important to them in their lives and the ways in which they would like to be supported. The guide is divided into three parts.

Part 1 explores the links between an outcomes approach and qualitative data, why qualitative data is important and what it can achieve.

For more outcomes-focused resources, see the Outcomes Toolbox.

Julie Gardener, Assistant Director of VOCAL (Voice of carers across Lothian) talks about developing a personal outcomes approach and outcomes for integration of health and social care. 

The audio recording was made on the 25 February 2013 at an event organised by the Social Services Research Group (SSRG) entitled, 'Improving outcomes through integrated social care and health'.

For further information about the event see: http://ssrg.org.uk/events-2013/

For more outcomes-focused resources, see the Outcomes Toolbox.

Taking an outcomes approach means engaging with the person and significant others to find out what matters to them, what they hope for and what they want to be different in their lives. An outcomes approach involves thinking about what role the person themselves might play in achieving their outcomes, which can be a significant shift from more traditional services where the solutions are viewed as located on the service side.

This guide looks at what is required to ensure quality assessment and planning in developing an outcomes-focused approach.

For more outcomes-focused resources, see the Outcomes Toolbox.

What is it? Tool that manages services in terms of outcomes and effectiveness; resources and productivity; finance and sustainability; and compliance and safety. From the management of staff and volunteer records through to property and equipment, it provides a comprehensive approach to resource management that can be tailored to fit the resource mix in an organisation and the key aspects that need to be monitored and controlled.

Who is if for? Tool that can be used with adults and children.

For more outcomes-focused resources, see the Outcomes Toolbox.

What is it? Realist Evaluation provides ongoing information on “what works, for whom, and under which circumstances” thereby allowing for constant and consistent review and potential adaptation of a particular programme or intervention. As well as providing a platform for evidenced based practice, Realist Evaluation can substantially contribute to economic evaluation in the social welfare field, as outcome information and data can demonstrate the ongoing value of initiatives, and show the compensating decreases they are making in other public service e

For more outcomes-focused resources, see the Outcomes Toolbox.

What is it? A definitive set of standards for supported living. The second edition contains a multimedia CD, video footage, an It's my life pack and a full service review pack. The It's my life toolkit valuates progress towards achieving outcomes desired by individuals. This involves the individual and their circles of support (should not involve service provider). AND Service Review toolkit (takes 12 months) and evaluates the service through service review. This tool is currently being updated.

For more outcomes-focused resources, see the Outcomes Toolbox.

What is it? This is a tool that can be used to calculate the overall ASCOT well-being score for individuals on the basis of their responses to questions about their current social care-related quality life (SCRQoL), and their SCRQoL in the absence of services.

Who is it for? For use with adults. The aim is for the measure to be applicable across as wide a range of user groups and care and support settings as possible. 

For more outcomes-focused resources, see the Outcomes Toolbox.

What is it? SROI is a framework based on social generally accepted accounting principles (SGAAP) that can be used to help manage and understand the social, economic and environmental outcomes created by your activity or organisation. It will help understand, manage and communicate the social value that an organisation's work creates in a clear and consistent way with customers, beneficiaries and funders. It can help manage risks and identify opportunities and raise finance. It will throw up potential improvements to services, informati

For more outcomes-focused resources, see the Outcomes Toolbox.

What is it? Better Futures outcomes tool is a web-based IT tool designed to enable housing support service providers working with individuals to record their support needs over a period of time. In particular, it provides a means of recording a baseline when someone starts using a service, as well as plotting their aspirations using a unique scoring system. The tool is also able to produce reports from the data held to enable organisations to measure the outcomes of their work with service users on a continuous basis.

For more outcomes-focused resources, see the Outcomes Toolbox.

What is it? A tool for capturing carers' outcomes. This approach has been developed by VOCAL and is based on the Talking Points: personal outcomes approach.

Who is it for? It is an outcomes tool to be used with adult unpaid carers. It can be applied to any type of service or support being offered to unpaid carers.