Sets out in more detail how the government intends to achieve its digital ambition. It summarises what is already being done, and what further actions are proposed, in the four key areas of public service delivery; the digital economy; digital participation and broadband connectivity.
Report that opens by describing the emergence of 'next generation users' who are developing a new pattern of Internet use. It follows the emerging next generation users throughout the next eight sections that summarise the details and highlights of the 2011 survey. The report closes with a methodological appendix. The first detailed section of the report focuses on describing the diffusion of the Internet as an innovation in information and communication technology (ICT). The second section focuses on the characteristics and attitudes of Internet users.