digital engagement

There is a growing body of understanding about how technology can be used to support job seekers: providing responsive pathways that help establish (and extend) the job seeker’s connections; supporting the development of new skills; providing access to new markets and new forms of employment, and of course searching for, and applying for jobs more easily.

Report that summarises the findings of a study by the Low Incomes Tax Reform Group on digital exclusion and the impact of the government’s ‘digital by default’ policies on taxpayers, tax credit claimants and National Insurance contributors who are digitally excluded.

Report that opens by describing the emergence of “next generation users” who are developing a new pattern of Internet use. It follows the emerging next generation users throughout the next eight sections that summarise the details and highlights of the 2011 survey. The report closes with a methodological appendix.

The first detailed section of the report focuses on describing the diffusion of the Internet as an innovation in information and communication technology (ICT). The second section focuses on the characteristics and attitudes of Internet users.

Study that examines the relevance of social media to the development of personalised social care in general, and to self-directed support in particular.

The focus of the report is the UK but, given the global nature of web-based communication, it does include some international initiatives.