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Managing allegations against foster carers and approved kinship carers: how agencies should respond

Guidance on responding to allegations against foster or kinship carers that reflects the National Guidance and covers situations where the concerns relate to situations where significant harm means that a child protection response is required, as well as situations where the concerns are about the general well being of the child but where no significant harm has been identified.

Beyond the usual suspects. Towards inclusive user involvement

The purpose of this report is to offer practical help to develop more inclusive involvement for the future so that everyone who wants to be involved has equal opportunity to do so.

This report examines why some groups tend to be left out of schemes designed to promote greater user, or public/patient, involvement in public services. It explores who to ensure that all those who use long-term health and social care services could have a more equal chance of having a say and involvement in their lives and society.

MindLab

A Danish-based cross-ministerial innovation unit which involves citizens and businesses in developing new solutions for the public sector. It is also a neutral zone for inspiring creativity, innovation and collaboration.

Developing a personal outcomes approach: Julie Gardener (Audio recording)

Julie Gardener, Assistant Director of VOCAL (Voice of carers across Lothian) talks about developing a personal outcomes approach and outcomes for integration of health and social care.

The audio recording was made on the 25 February 2013 at an event organised by the Social Services Research Group (SSRG) entitled, 'Improving outcomes through integrated social care and health'.

For further information about the event see: http://ssrg.org.uk/events-2013/

Carista

What is it? Tool that manages services in terms of outcomes and effectiveness; resources and productivity; finance and sustainability; and compliance and safety. From the management of staff and volunteer records through to property and equipment, it provides a comprehensive approach to resource management that can be tailored to fit the resource mix in an organisation and the key aspects that need to be monitored and controlled.

Who is if for? Tool that can be used with adults and children.

Reach: standards in supported living

What is it? A definitive set of standards for supported living. The second edition contains a multimedia CD, video footage, an It's my life pack and a full service review pack. The It's my life toolkit evaluates progress towards achieving outcomes desired by individuals. This involves the individual and their circles of support (should not involve service provider). AND Service Review toolkit (takes 12 months) and evaluates the service through service review.