Adobe Flash

Through a scenario this resource enables the user to explore the potential barriers to communication that can exist in their everyday work. This resource will allow the understanding of how the following factors that can inhibit, interrupt or confuse the communication between social workers and service users, carers and others: time available; territory (environment and context); role and task; professional identity and use of self.

An introduction to the Dementia Services Development Centre in Stirling. It describes a range of actions that can be taken to make life easier for people with dementia, including diet and creating dementia friendly architecture.

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This learning object focuses primarily on the later stages of dementia and on managing the more significant or prominent challenges - and symptoms - associated with this level of dementia. The material aims to reflect, where possible, the experiences of people with dementia and their family carers. Many of the examples given are located in a care home setting although the issues are also very relevant to supporting a person with dementia in the community. This resource contains both audio and video.

This resource provides an introduction to the experience of having a parent in prison through the use of video footage. There is then a quiz to test your knowledge of key facts and figures relating to this area.

The objective of this learning object is to understand the concept of ‘resilience’ and the value of ‘protective factors’ in planning to support vulnerable children. This resource contains information on risk, research evidence, protective factors and the ecological model as well as resilient children and protective environments.

Culture, identity and personal beliefs have a profound impact on the content and process of communication. When people from different cultures, backgrounds or belief systems communicate, it is easy for misunderstandings to arise. This resource uses five case scenarios to provide examples of the kinds of challenges and dilemmas social workers experience as they communicate across social and cultural divides.

When using services, parents have reported that they encounter discriminatory attitudes from some professionals on the basis that they are poor. This learning object seeks to help you understand the positive steps that can be taken to building good relationships with parents in poverty.