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This resource invites people to explore different dimensions of interprofessional and inter-agency collaboration (IPIAC) and to hear, early on, from those who use care services and carers speaking about their experiences of effective and ineffective collaboration. It will help develop and review understanding of: what is meant by ‘interprofessional and inter-agency collaboration’ (IPIAC); why collaboration has grown in importance; the kinds of evidence that informs collaboration; and key policy and legislation and their timeline.

This resource explores: how staff, residents and relatives view of risk and risk-taking will influence decisions about restraint; how making good decisions about restraint is more likely if care staff are positive, show teamwork, keep good records, are aware of the alternatives to restraint and have some basic knowledge of the law on restraint; and how a careful five-step process can help when making difficult decisions about restraint: observe, do some detective work, come to a collective decision, implement and review the plan.

This resource explores the ideas that: restraint can be a difficult issue in care homes, and the word means different things to different people; there are many different types of restraint, ranging from active physical interventions to failing to assist a person; minimising the use of restraint is important, but sometimes it will be the right thing to do; and knowing the individual, valuing the views of relatives and working as a team will help reduce the need for restraint.

Resource that will further the understanding of the emotional dimension of dementia; the importance of effective strategies to help people experiencing difficult emotions; and explore a range of situations where we can have a major impact on a person with dementia through our actions.

Resource that furthers understanding of how dementia affects each individual differently; four common areas of difficulty faced by people with dementia; practical strategies to assist with difficulties; and difficulties faced by people with dementia not caused by damage to the brain, but by other factors.

Multimedia resource that will further understanding of views of dementia in the media; facts and common misconceptions about dementia; and common symptoms, clinical terminology and causes of symptoms.

Resource that details what Fair Access to Care Services (FACS) is, what's new, what's changed and what's remained the same, as well as how FACS will apply to practice.

Resource that will help users to: consider the possible benefits and drawbacks of personalisation, review practitioner’s perceptions of personalisation, reflect on service user experience, develop skills in supporting an individual through the process, identify future learning/training requirements and reflect on learning in relation to personalisation.

Resource that will help users find out how much they already know about personalisation, understand what personalisation means and where it comes from, and help users familiarise themselves with legislation, policy and theory influencing the personalisation agenda.

It is now increasingly understood that there are different types of knowledge, all of which contribute to the ability of people working in children’s services to do their jobs well. Understanding the types of knowledge that are available, and having access to this knowledge is an important aspect for anybody who is working with families that are living in poverty. This e-learning resource examines the different types of knowledge available and how it can help practice.