Personalisation (Self-directed support)

Resource allocation systems based upon measures of need are one widely adopted approach to estimating the cost of the individual service user’s care package in a manner directly proportionate to individual need. 

However, some recent studies have questioned the feasibility and utility of such systems, arguing that the relationship between needs and costs cannot be modelled with sufficient accuracy to provide a useful guide to individual allocation. In contrast, this paper presents three studies demonstrating that this is possible.

Paper that shows how the personalisation agenda encourages innovation, offering the potential to create new markets around localised and individual needs, to focus fiscal resources directly and discretely, and to enable small groups of individuals to ‘positively disrupt’ a complex and opaque system.

It begins with a potted history of personalisation, and ends with five recommendations for the implementation of personalisation, whatever the sector, in a way that increases the availability and use of new, community­based approaches to support and inclusion.

An Act of the Scottish Parliament to enable local authorities to provide support to certain carers; to make provision about the way in which certain social care services are provided by local authorities; and for connected purposes.

Discussion paper on why the underpinning notion of self directed support seems to have failed in its ambitions. It also looks at how the concepts of personalisation and personal budgets associated with self-directed support may retain value if interpreted in an appropriate way, delivered through an appropriate strategy.

Shared values and principles that should govern approaches to integration and the way new structures are built that will empower citizens of Scotland and unlock them from the failing of past systems, rather than locking them into a new system that lacks a clear vision.

Video (uploaded to YouTube) produced by North Ayrshire Council on how people can have more choice and control over their social care through self-directed support.

Briefing which reflects on the experience of housing support providers delivering services through personalised funding arrangements and consider what has been working well, as well as highlighting some issues that have been more challenging. Particular attention is paid to support planning and to the financial arrangements associated with direct payments and individual service funding.